Payment behaviour among B40 households during COVID-19 as a mediator towards financial well-being

Households in the B40 income category who are economically disadvantaged would be much affected during COVID-19, where the Movement Control Order (MCO) has limited the economic activity of households and businesses. They may find difficulties in loan repayments during the pandemic. During the order,...

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Main Authors: Magli, Amirah Shazana, Sabri, Mohamad Fazli, Abd. Rahim, Husniyah, Othman, Mohd Amim
Format: Article
Published: Malaysian Consumer and Family Economics Association 2022
Online Access:http://psasir.upm.edu.my/id/eprint/102677/
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author Magli, Amirah Shazana
Sabri, Mohamad Fazli
Abd. Rahim, Husniyah
Othman, Mohd Amim
author_facet Magli, Amirah Shazana
Sabri, Mohamad Fazli
Abd. Rahim, Husniyah
Othman, Mohd Amim
author_sort Magli, Amirah Shazana
building UPM Institutional Repository
collection Online Access
description Households in the B40 income category who are economically disadvantaged would be much affected during COVID-19, where the Movement Control Order (MCO) has limited the economic activity of households and businesses. They may find difficulties in loan repayments during the pandemic. During the order, the use of FinTech would facilitate payments. Hence, this study aims to determine the mediation effect of payment behaviour in the influence of FinTech usage on financial well-being among 2,125 respondents from B40 households in Malaysia via multi-stage random sampling and influential factors on financial well-being were also determined in this paper. Selfadministered questionnaires were distributed at the respondents’ residences. The mediated financial well-being model was a fit model based on the R square of 28.4 per cent; thus, the research findings have practical significance. Significant factors in the model comprised of income, savings, net-worth, health, internal locus of control, financial stress and FinTech usage in the first model. In the second model, payment behaviour mediated the effect of FinTech usage on financial well-being among B40 households. The models were valid models based on the significant F statistics. Prudent payment behaviour should be practised to elevate financial well-being. Though FinTech facilitates payments, a good financial situation would not be achieved without proper payments made for loans. Debt advisory services will be sought to assist households in improving their debt repayment practices.
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spelling upm-1026772024-06-22T13:26:07Z http://psasir.upm.edu.my/id/eprint/102677/ Payment behaviour among B40 households during COVID-19 as a mediator towards financial well-being Magli, Amirah Shazana Sabri, Mohamad Fazli Abd. Rahim, Husniyah Othman, Mohd Amim Households in the B40 income category who are economically disadvantaged would be much affected during COVID-19, where the Movement Control Order (MCO) has limited the economic activity of households and businesses. They may find difficulties in loan repayments during the pandemic. During the order, the use of FinTech would facilitate payments. Hence, this study aims to determine the mediation effect of payment behaviour in the influence of FinTech usage on financial well-being among 2,125 respondents from B40 households in Malaysia via multi-stage random sampling and influential factors on financial well-being were also determined in this paper. Selfadministered questionnaires were distributed at the respondents’ residences. The mediated financial well-being model was a fit model based on the R square of 28.4 per cent; thus, the research findings have practical significance. Significant factors in the model comprised of income, savings, net-worth, health, internal locus of control, financial stress and FinTech usage in the first model. In the second model, payment behaviour mediated the effect of FinTech usage on financial well-being among B40 households. The models were valid models based on the significant F statistics. Prudent payment behaviour should be practised to elevate financial well-being. Though FinTech facilitates payments, a good financial situation would not be achieved without proper payments made for loans. Debt advisory services will be sought to assist households in improving their debt repayment practices. Malaysian Consumer and Family Economics Association 2022-06 Article PeerReviewed Magli, Amirah Shazana and Sabri, Mohamad Fazli and Abd. Rahim, Husniyah and Othman, Mohd Amim (2022) Payment behaviour among B40 households during COVID-19 as a mediator towards financial well-being. Malaysian Journal of Consumer and Family Economics, 28. pp. 1-32. ISSN 1511-2802; ESSN: 2948-4189 https://majcafe.com/payment-behaviour-among-b40-households-during-covid-19-as-a-mediator-towards-financial-well-being/
spellingShingle Magli, Amirah Shazana
Sabri, Mohamad Fazli
Abd. Rahim, Husniyah
Othman, Mohd Amim
Payment behaviour among B40 households during COVID-19 as a mediator towards financial well-being
title Payment behaviour among B40 households during COVID-19 as a mediator towards financial well-being
title_full Payment behaviour among B40 households during COVID-19 as a mediator towards financial well-being
title_fullStr Payment behaviour among B40 households during COVID-19 as a mediator towards financial well-being
title_full_unstemmed Payment behaviour among B40 households during COVID-19 as a mediator towards financial well-being
title_short Payment behaviour among B40 households during COVID-19 as a mediator towards financial well-being
title_sort payment behaviour among b40 households during covid-19 as a mediator towards financial well-being
url http://psasir.upm.edu.my/id/eprint/102677/
http://psasir.upm.edu.my/id/eprint/102677/