APA (7th ed.) Citation

Taw, L. W., Paramasivam, S., Libert, A., Moskovsky, C., Jalaluddin, I., & Darmi, R. (2022). Managing virtual rapport on tripadvisor: Discourse in hotel responses to negative online reviews. Penerbit Universiti Kebangsaan Malaysia.

Chicago Style (17th ed.) Citation

Taw, Ly Wen, Shamala Paramasivam, Alan Libert, Christo Moskovsky, Ilyana Jalaluddin, and Ramiza Darmi. Managing Virtual Rapport on Tripadvisor: Discourse in Hotel Responses to Negative Online Reviews. Penerbit Universiti Kebangsaan Malaysia, 2022.

MLA (9th ed.) Citation

Taw, Ly Wen, et al. Managing Virtual Rapport on Tripadvisor: Discourse in Hotel Responses to Negative Online Reviews. Penerbit Universiti Kebangsaan Malaysia, 2022.