Influence of e-counseling skills on counseling self-efficacy among e-counselors in Malaysia
Despite the rise in e-counseling services in Malaysia, there is an apparent lack of studies conducted from e-counselors’ perspectives on e-counseling features and provisions. The aim of the study is to determine the relationship between e-counseling skills and counseling self-efficacy. This quantita...
| Main Authors: | , , , , , |
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| Format: | Article |
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Society for Research and Knowledge Management
2022
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| Online Access: | http://psasir.upm.edu.my/id/eprint/101892/ |
| _version_ | 1848863658711449600 |
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| author | Zainudin, Zaida Nor Rong, Lee Wei Asri, Alia Sarah Yusop, Yusni Mohamad Ahmad, Nor Aniza Hassan, Siti Aishah |
| author_facet | Zainudin, Zaida Nor Rong, Lee Wei Asri, Alia Sarah Yusop, Yusni Mohamad Ahmad, Nor Aniza Hassan, Siti Aishah |
| author_sort | Zainudin, Zaida Nor |
| building | UPM Institutional Repository |
| collection | Online Access |
| description | Despite the rise in e-counseling services in Malaysia, there is an apparent lack of studies conducted from e-counselors’ perspectives on e-counseling features and provisions. The aim of the study is to determine the relationship between e-counseling skills and counseling self-efficacy. This quantitative study applied the descriptive correlational method in order to identify the relationship between e-counseling skills and counseling self-efficacy among e-counselors. The instrumentation involved the use of the Counseling Self-Estimate Inventory (COSE) and a self-constructed questionnaire, the E-Counseling Skills Scale which has undergone validity tests. 233 e-counselors from various institutions in Malaysia were selected using the simple random sampling technique to participate in completing an online survey form. Findings showed that respondents reported a high level of e-counseling skills (M = 4.07, SD = 0.60) and a moderate level of counseling self-efficacy (M = 4.00, SD = 0.67). E-counseling skills was positively correlated with counseling self-efficacy (r = .421, p < .05). The multiple regression analysis reported that the subconstruct “goal identification and attainment” of e-counseling skills best predicted counseling self-efficacy (β = .27, t(225) = 2.33, p .05). The findings implied that a higher ability to apply e-counseling skills is linked to higher counseling self-efficacy among e-counselors in Malaysia. This study suggests further improvement and standardization in the counselor education and training policy, specifically in terms of e-counseling interventions for both professional counselors and counseling trainees. |
| first_indexed | 2025-11-15T13:36:25Z |
| format | Article |
| id | upm-101892 |
| institution | Universiti Putra Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-15T13:36:25Z |
| publishDate | 2022 |
| publisher | Society for Research and Knowledge Management |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | upm-1018922024-03-12T03:27:59Z http://psasir.upm.edu.my/id/eprint/101892/ Influence of e-counseling skills on counseling self-efficacy among e-counselors in Malaysia Zainudin, Zaida Nor Rong, Lee Wei Asri, Alia Sarah Yusop, Yusni Mohamad Ahmad, Nor Aniza Hassan, Siti Aishah Despite the rise in e-counseling services in Malaysia, there is an apparent lack of studies conducted from e-counselors’ perspectives on e-counseling features and provisions. The aim of the study is to determine the relationship between e-counseling skills and counseling self-efficacy. This quantitative study applied the descriptive correlational method in order to identify the relationship between e-counseling skills and counseling self-efficacy among e-counselors. The instrumentation involved the use of the Counseling Self-Estimate Inventory (COSE) and a self-constructed questionnaire, the E-Counseling Skills Scale which has undergone validity tests. 233 e-counselors from various institutions in Malaysia were selected using the simple random sampling technique to participate in completing an online survey form. Findings showed that respondents reported a high level of e-counseling skills (M = 4.07, SD = 0.60) and a moderate level of counseling self-efficacy (M = 4.00, SD = 0.67). E-counseling skills was positively correlated with counseling self-efficacy (r = .421, p < .05). The multiple regression analysis reported that the subconstruct “goal identification and attainment” of e-counseling skills best predicted counseling self-efficacy (β = .27, t(225) = 2.33, p .05). The findings implied that a higher ability to apply e-counseling skills is linked to higher counseling self-efficacy among e-counselors in Malaysia. This study suggests further improvement and standardization in the counselor education and training policy, specifically in terms of e-counseling interventions for both professional counselors and counseling trainees. Society for Research and Knowledge Management 2022-02 Article PeerReviewed Zainudin, Zaida Nor and Rong, Lee Wei and Asri, Alia Sarah and Yusop, Yusni Mohamad and Ahmad, Nor Aniza and Hassan, Siti Aishah (2022) Influence of e-counseling skills on counseling self-efficacy among e-counselors in Malaysia. International Journal of Learning, Teaching and Educational Research, 21 (2). 251 - 267. ISSN 1694-2493; ESSN: 1694-2116 https://ijlter.org/index.php/ijlter/issue/view/104 10.26803/ijlter.21.2.14 |
| spellingShingle | Zainudin, Zaida Nor Rong, Lee Wei Asri, Alia Sarah Yusop, Yusni Mohamad Ahmad, Nor Aniza Hassan, Siti Aishah Influence of e-counseling skills on counseling self-efficacy among e-counselors in Malaysia |
| title | Influence of e-counseling skills on counseling self-efficacy among e-counselors in Malaysia |
| title_full | Influence of e-counseling skills on counseling self-efficacy among e-counselors in Malaysia |
| title_fullStr | Influence of e-counseling skills on counseling self-efficacy among e-counselors in Malaysia |
| title_full_unstemmed | Influence of e-counseling skills on counseling self-efficacy among e-counselors in Malaysia |
| title_short | Influence of e-counseling skills on counseling self-efficacy among e-counselors in Malaysia |
| title_sort | influence of e-counseling skills on counseling self-efficacy among e-counselors in malaysia |
| url | http://psasir.upm.edu.my/id/eprint/101892/ http://psasir.upm.edu.my/id/eprint/101892/ http://psasir.upm.edu.my/id/eprint/101892/ |