COVID-19 pandemic: the impact on E-commerce and consumer behavior in Pakistan

The study is aimed at identifying the effects of COVID-19 on e-commerce businesses to gain a better understanding of how to sustain and improve the business in a hard-hit economic situation. Coronavirus is a very harmful virus, and it spreads very fast from human to human. The virus is fatal and bri...

Full description

Bibliographic Details
Main Authors: Ismail, Kamarulzaman, Jantan, Amer Hamzah, Muhammad Irfan, Naveed, Rana Tahir, Ahmed, Shakeel
Format: Article
Published: Penerbit UnIPSAS 2022
Online Access:http://psasir.upm.edu.my/id/eprint/100830/
_version_ 1848863425513390080
author Ismail, Kamarulzaman
Jantan, Amer Hamzah
Muhammad Irfan
Naveed, Rana Tahir
Ahmed, Shakeel
author_facet Ismail, Kamarulzaman
Jantan, Amer Hamzah
Muhammad Irfan
Naveed, Rana Tahir
Ahmed, Shakeel
author_sort Ismail, Kamarulzaman
building UPM Institutional Repository
collection Online Access
description The study is aimed at identifying the effects of COVID-19 on e-commerce businesses to gain a better understanding of how to sustain and improve the business in a hard-hit economic situation. Coronavirus is a very harmful virus, and it spreads very fast from human to human. The virus is fatal and brings many people to death in Pakistan. So, business communication is badly affected. Consequently, business transactions decreased so as economic growth. The survey research is used to collect the data via adopted scales from employees. The findings show that COVID-19 has brought a negative impact on e-commerce businesses. On the other hand, buying behaviour has a significant relationship with e-commerce. It has affected all kinds of businesses, including the SMS sector as well as online businesses.
first_indexed 2025-11-15T13:32:43Z
format Article
id upm-100830
institution Universiti Putra Malaysia
institution_category Local University
last_indexed 2025-11-15T13:32:43Z
publishDate 2022
publisher Penerbit UnIPSAS
recordtype eprints
repository_type Digital Repository
spelling upm-1008302023-08-17T08:05:38Z http://psasir.upm.edu.my/id/eprint/100830/ COVID-19 pandemic: the impact on E-commerce and consumer behavior in Pakistan Ismail, Kamarulzaman Jantan, Amer Hamzah Muhammad Irfan Naveed, Rana Tahir Ahmed, Shakeel The study is aimed at identifying the effects of COVID-19 on e-commerce businesses to gain a better understanding of how to sustain and improve the business in a hard-hit economic situation. Coronavirus is a very harmful virus, and it spreads very fast from human to human. The virus is fatal and brings many people to death in Pakistan. So, business communication is badly affected. Consequently, business transactions decreased so as economic growth. The survey research is used to collect the data via adopted scales from employees. The findings show that COVID-19 has brought a negative impact on e-commerce businesses. On the other hand, buying behaviour has a significant relationship with e-commerce. It has affected all kinds of businesses, including the SMS sector as well as online businesses. Penerbit UnIPSAS 2022-10-31 Article PeerReviewed Ismail, Kamarulzaman and Jantan, Amer Hamzah and Muhammad Irfan and Naveed, Rana Tahir and Ahmed, Shakeel (2022) COVID-19 pandemic: the impact on E-commerce and consumer behavior in Pakistan. Jurnal Al-Sirat, 22 (1). 69 - 77. ISSN 1823-4313; ESSN: 2785-9169 https://ejournal.unipsas.edu.my/index.php/alsirat/article/view/274
spellingShingle Ismail, Kamarulzaman
Jantan, Amer Hamzah
Muhammad Irfan
Naveed, Rana Tahir
Ahmed, Shakeel
COVID-19 pandemic: the impact on E-commerce and consumer behavior in Pakistan
title COVID-19 pandemic: the impact on E-commerce and consumer behavior in Pakistan
title_full COVID-19 pandemic: the impact on E-commerce and consumer behavior in Pakistan
title_fullStr COVID-19 pandemic: the impact on E-commerce and consumer behavior in Pakistan
title_full_unstemmed COVID-19 pandemic: the impact on E-commerce and consumer behavior in Pakistan
title_short COVID-19 pandemic: the impact on E-commerce and consumer behavior in Pakistan
title_sort covid-19 pandemic: the impact on e-commerce and consumer behavior in pakistan
url http://psasir.upm.edu.my/id/eprint/100830/
http://psasir.upm.edu.my/id/eprint/100830/