SME borrowers' satisfaction towards banking services

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SME borrowers' satisfaction towards banking services

Banking industry is. one of the important sectors of service industry in Malaysia. Financial services in general, especially banks, compete in market place with common products and services, which cause service quality to become a critical competitive tool. The information gathered from the SME Borr...

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Bibliographic Details
Main Author:	Ngu, Chiung Hung
Format:	Thesis
Language:	English
Published:	Universiti Malaysia Sarawak, (UNIMAS) 2012
Subjects:	HF Commerce HF5601 Accounting HG Finance
Online Access:	http://ir.unimas.my/id/eprint/9391/ http://ir.unimas.my/id/eprint/9391/1/Ngu%20Chiung%20Hung%20ft.pdf

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