Effective implementation of the balanced scorecard in the Sarawak Public Sector: a case study on Sarawak State Treasury Department

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Effective implementation of the balanced scorecard in the Sarawak Public Sector: a case study on Sarawak State Treasury Department

This paper aims to examine the use of the balanced scorecard (BSC) as a performance management tool in the Sarawak public sector, drawing on the Sarawak State Treasury Department as a case study. It seeks to identify issues and challenges, critical success factor, impact on the agency in implemen...

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Bibliographic Details
Main Author:	Sharifah Rodziah, Binti Sayeed Aman Ghazali
Format:	Thesis
Language:	English
Published:	Universiti Malaysia Sarawak, (UNIMAS) 2013
Subjects:	HB Economic Theory
Online Access:	http://ir.unimas.my/id/eprint/9091/ http://ir.unimas.my/id/eprint/9091/3/Sharifah%20Rodziah.pdf

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