The impact of Mentoring on Banks' employees' job satisfaction, job performance and job retention
Purpose -The main purpose of this study was to study the impact ofmentoring on banks' employees' job satisfaction, job performance and job retention in central region of Sarawak, namely in Sarikei and Sibu DiVision) Methodology -Questionnaires consisted of three parts were distributed p...
| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
Universiti Malaysia Sarawak, (UNIMAS)
2012
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| Subjects: | |
| Online Access: | http://ir.unimas.my/id/eprint/9070/ http://ir.unimas.my/id/eprint/9070/4/Hii%20Yew.pdf |
| _version_ | 1848836486629163008 |
|---|---|
| author | Hii, Yew Leng |
| author_facet | Hii, Yew Leng |
| author_sort | Hii, Yew Leng |
| building | UNIMAS Institutional Repository |
| collection | Online Access |
| description | Purpose -The main purpose of this study was to study the impact ofmentoring on banks'
employees' job satisfaction, job performance and job retention in central region of
Sarawak, namely in Sarikei and Sibu DiVision)
Methodology -Questionnaires consisted of three parts were distributed personally to the
banking staff at Sarikei and Sibu Division. The first part ofthe questionnaire is analyzing
the demographic of respondents. The next two parts are attached with 18 each questions
respectively reflected each individual dimensions of mentoring and its dependents. The
data was analyzed by the SPSS Version 17.0 computer software.
Findings -In this study, psychosocial support in mentoring was found significant in
employees' job satisfaction, job performance and job retention with ~ = .66 with p<O.OI, ~
= .63 with p<O.OI and ~ ::;= .71 with p< 0.01 respectively. However, career support in
mentoring was not significantly related to job performance, job satisfaction and job
retention. |
| first_indexed | 2025-11-15T06:24:32Z |
| format | Thesis |
| id | unimas-9070 |
| institution | Universiti Malaysia Sarawak |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T06:24:32Z |
| publishDate | 2012 |
| publisher | Universiti Malaysia Sarawak, (UNIMAS) |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | unimas-90702025-05-06T02:23:27Z http://ir.unimas.my/id/eprint/9070/ The impact of Mentoring on Banks' employees' job satisfaction, job performance and job retention Hii, Yew Leng H Social Sciences (General) Purpose -The main purpose of this study was to study the impact ofmentoring on banks' employees' job satisfaction, job performance and job retention in central region of Sarawak, namely in Sarikei and Sibu DiVision) Methodology -Questionnaires consisted of three parts were distributed personally to the banking staff at Sarikei and Sibu Division. The first part ofthe questionnaire is analyzing the demographic of respondents. The next two parts are attached with 18 each questions respectively reflected each individual dimensions of mentoring and its dependents. The data was analyzed by the SPSS Version 17.0 computer software. Findings -In this study, psychosocial support in mentoring was found significant in employees' job satisfaction, job performance and job retention with ~ = .66 with p<O.OI, ~ = .63 with p<O.OI and ~ ::;= .71 with p< 0.01 respectively. However, career support in mentoring was not significantly related to job performance, job satisfaction and job retention. Universiti Malaysia Sarawak, (UNIMAS) 2012 Thesis NonPeerReviewed text en http://ir.unimas.my/id/eprint/9070/4/Hii%20Yew.pdf Hii, Yew Leng (2012) The impact of Mentoring on Banks' employees' job satisfaction, job performance and job retention. Masters thesis, Universiti Malaysia Sarawak, (UNIMAS). |
| spellingShingle | H Social Sciences (General) Hii, Yew Leng The impact of Mentoring on Banks' employees' job satisfaction, job performance and job retention |
| title | The impact of Mentoring on Banks' employees' job satisfaction, job performance and job retention |
| title_full | The impact of Mentoring on Banks' employees' job satisfaction, job performance and job retention |
| title_fullStr | The impact of Mentoring on Banks' employees' job satisfaction, job performance and job retention |
| title_full_unstemmed | The impact of Mentoring on Banks' employees' job satisfaction, job performance and job retention |
| title_short | The impact of Mentoring on Banks' employees' job satisfaction, job performance and job retention |
| title_sort | impact of mentoring on banks' employees' job satisfaction, job performance and job retention |
| topic | H Social Sciences (General) |
| url | http://ir.unimas.my/id/eprint/9070/ http://ir.unimas.my/id/eprint/9070/4/Hii%20Yew.pdf |