Customer's satisfaction towards service quality of private hospitals in Kuching

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Customer's satisfaction towards service quality of private hospitals in Kuching

C-0day, the modern age can be called as the "Age of Consumers". As in the present business scenario of intense competition, customer satisfaction has become the prime concern of each and every kind of industry. High level of customer satisfaction is very important in order to win customers...

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Bibliographic Details
Main Author:	Cha, Chon Heng
Format:	Thesis
Language:	English
Published:	Universiti Malaysia Sarawak, (UNIMAS) 2011
Subjects:	H Social Sciences (General)
Online Access:	http://ir.unimas.my/id/eprint/9048/ http://ir.unimas.my/id/eprint/9048/2/Cha%20Chon%20Heng%20ft.pdf

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