Level of customer satisfaction on online banking services provided by domestic and foreign commercial banks in Kuching

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Level of customer satisfaction on online banking services provided by domestic and foreign commercial banks in Kuching

This study determines the level of customer satisfaction on online banking services provided by domestic and foreign commercial banks in Kuching, Sarawak. The banks involved in this study are Maybank, Public Bank, Ambank, UOB, Standard Chartered, and HSBC. The customer satisfaction of online banking...

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Bibliographic Details
Main Author:	Lim, Ann Chee, Angelia
Format:	Thesis
Language:	English
Published:	Universiti Malaysia Sarawak, (UNIMAS) 2014
Subjects:	HG Finance
Online Access:	http://ir.unimas.my/id/eprint/8310/ http://ir.unimas.my/id/eprint/8310/1/Angelia.pdf

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