Consumer perceptions towards sales promotion tools applied by hypermarket in Kuching

Sales promotion has been constantly growing since the 1960’s and today, it is one of the key factors in the promotional mix. Since the hypermarket format is very new in Kuching retail industry, the choice of appropriate sales promotion tools is important decisions for the retailers. The purpose...

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Main Author: Chai,, Fang Fang.
Format: Final Year Project Report / IMRAD
Language:English
Published: UNIMAS 2009
Subjects:
Online Access:http://ir.unimas.my/id/eprint/7070/
http://ir.unimas.my/id/eprint/7070/7/Consumer%20Perceptions%20Towards%20Sales%20Promotion%20Tools%20Applied%20by%20Hypermarket%20in%20Kuching.pdf
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author Chai,, Fang Fang.
author_facet Chai,, Fang Fang.
author_sort Chai,, Fang Fang.
building UNIMAS Institutional Repository
collection Online Access
description Sales promotion has been constantly growing since the 1960’s and today, it is one of the key factors in the promotional mix. Since the hypermarket format is very new in Kuching retail industry, the choice of appropriate sales promotion tools is important decisions for the retailers. The purpose of this study is to provide a general understanding on consumer hypermarket shopping behaviour in Kuching. This study identifies the consumer segments that visit the hypermarket in Kuching, the sales promotion tool that is favoured most when applied in the hypermarket format, and the effects of seven sales promotion tools, namely sample, coupon, cash refund offer, price-off, premium, patronage reward, and contest and sweepstake on consumers’ purchase intentions. The data base comprising a total of 285 hypermarket consumers in Kuching, Sarawak were surveyed using structured questionnaire. The results show that price-off is the most favoured sales promotion tool but it does not have any effect on consumes’ purchase intentions.Cash refund offer, coupon, premium, and contest and sweepstake are associated with consumers’ purchase intentions. Details of the findings and the implications are discussed.
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format Final Year Project Report / IMRAD
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institution Universiti Malaysia Sarawak
institution_category Local University
language English
last_indexed 2025-11-15T06:17:36Z
publishDate 2009
publisher UNIMAS
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spelling unimas-70702023-02-08T03:36:37Z http://ir.unimas.my/id/eprint/7070/ Consumer perceptions towards sales promotion tools applied by hypermarket in Kuching Chai,, Fang Fang. H Social Sciences (General) HT Communities. Classes. Races Sales promotion has been constantly growing since the 1960’s and today, it is one of the key factors in the promotional mix. Since the hypermarket format is very new in Kuching retail industry, the choice of appropriate sales promotion tools is important decisions for the retailers. The purpose of this study is to provide a general understanding on consumer hypermarket shopping behaviour in Kuching. This study identifies the consumer segments that visit the hypermarket in Kuching, the sales promotion tool that is favoured most when applied in the hypermarket format, and the effects of seven sales promotion tools, namely sample, coupon, cash refund offer, price-off, premium, patronage reward, and contest and sweepstake on consumers’ purchase intentions. The data base comprising a total of 285 hypermarket consumers in Kuching, Sarawak were surveyed using structured questionnaire. The results show that price-off is the most favoured sales promotion tool but it does not have any effect on consumes’ purchase intentions.Cash refund offer, coupon, premium, and contest and sweepstake are associated with consumers’ purchase intentions. Details of the findings and the implications are discussed. UNIMAS 2009 Final Year Project Report / IMRAD NonPeerReviewed text en http://ir.unimas.my/id/eprint/7070/7/Consumer%20Perceptions%20Towards%20Sales%20Promotion%20Tools%20Applied%20by%20Hypermarket%20in%20Kuching.pdf Chai,, Fang Fang. (2009) Consumer perceptions towards sales promotion tools applied by hypermarket in Kuching. [Final Year Project Report / IMRAD] (Unpublished)
spellingShingle H Social Sciences (General)
HT Communities. Classes. Races
Chai,, Fang Fang.
Consumer perceptions towards sales promotion tools applied by hypermarket in Kuching
title Consumer perceptions towards sales promotion tools applied by hypermarket in Kuching
title_full Consumer perceptions towards sales promotion tools applied by hypermarket in Kuching
title_fullStr Consumer perceptions towards sales promotion tools applied by hypermarket in Kuching
title_full_unstemmed Consumer perceptions towards sales promotion tools applied by hypermarket in Kuching
title_short Consumer perceptions towards sales promotion tools applied by hypermarket in Kuching
title_sort consumer perceptions towards sales promotion tools applied by hypermarket in kuching
topic H Social Sciences (General)
HT Communities. Classes. Races
url http://ir.unimas.my/id/eprint/7070/
http://ir.unimas.my/id/eprint/7070/7/Consumer%20Perceptions%20Towards%20Sales%20Promotion%20Tools%20Applied%20by%20Hypermarket%20in%20Kuching.pdf