Job stress among shift workers :a case study at Malaysia airports sdn. bhd. (MASB) Kuching
T his study focuses on the perceived level of job stress and the sources of job stress faced by the shift workers in Malaysia Airports Sdn. Bhd. (MASB) Kuching. There are three selected sources of stress in this study which are roled - based factor, relationship...
| Main Author: | |
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| Format: | Final Year Project Report / IMRAD |
| Language: | English |
| Published: |
Universiti Malaysia Sarawak, UNIMAS
2008
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| Subjects: | |
| Online Access: | http://ir.unimas.my/id/eprint/6755/ http://ir.unimas.my/id/eprint/6755/7/NANCY%20KOK.pdf |
| Summary: | T
his study focuses on the perceived level of job stress and the sources
of
job stress faced by the shift workers in Malaysia Airports Sdn. Bhd. (MASB)
Kuching. There are three selected sources of stress in this study which
are
roled
-
based factor, relationship with others and the working environment.
The
study utilized a survey
methodology.
A
total of 196 shift workers (61% of the total
target population) from four departments were selected as the sampl
e of this study
through the use
of random sampling method.
T
he overall results revealed that
75% of the
respondents
reported hav
ing normal level of job stress, 14.3% having
low level of job stress and 10.7 % having high level of job stress. The t
-
test
analysis revealed that female workers tend to have higher level of stress compare
to those male shift workers. Besides, the results
of Pearson Correlation Coefficient
Analysis also revealed
that
all of the three selected sources of job stress were
significantly related to the perceived level of job stress.
T
here was a positive
relationship between level of job stress and role
-
based sou
rces (r =
0.7
91),
relationship with others (r =
0.
702) and working environment (r =
0.6
52).
As such,
role
-
based factor can be seen as the main sources of job stress among the shift
workers in MASB, Kuching.
The management of the organization is recommend
t
o put special emphasis on this
factor
. |
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