3rd PERPUN International Conference 2013 : Strategic Library Services : Evilving Library in new directions
This conference will help participants gain an insight on strategic library services. it's a unique combination of knowledge, techniques and methods that the most dramatically successful customer service operations all share. participant will leave this conference with an in-dept knowledge on t...
| Main Author: | |
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| Format: | Proceeding |
| Language: | English |
| Published: |
Centre for Academic Information Services, UNIMAS
2013
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| Subjects: | |
| Online Access: | http://ir.unimas.my/id/eprint/5581/ http://ir.unimas.my/id/eprint/5581/1/PERPUN%20International%20Conference%202013.pdf |
| _version_ | 1848835702617276416 |
|---|---|
| author | Centre for Academic, Information Services |
| author_facet | Centre for Academic, Information Services |
| author_sort | Centre for Academic, Information Services |
| building | UNIMAS Institutional Repository |
| collection | Online Access |
| description | This conference will help participants gain an insight on strategic library services. it's a unique combination of knowledge, techniques and methods that the most dramatically successful customer service operations all share. participant will leave this conference with an in-dept knowledge on the best ways to handle difficult customers, to provide information, fact and data that the customers need, motivate others, acquire new knowledge, put "something' extra into every customer contact and much, much more. that's make this conference so valuable. |
| first_indexed | 2025-11-15T06:12:04Z |
| format | Proceeding |
| id | unimas-5581 |
| institution | Universiti Malaysia Sarawak |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T06:12:04Z |
| publishDate | 2013 |
| publisher | Centre for Academic Information Services, UNIMAS |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | unimas-55812015-09-14T07:23:54Z http://ir.unimas.my/id/eprint/5581/ 3rd PERPUN International Conference 2013 : Strategic Library Services : Evilving Library in new directions Centre for Academic, Information Services Z665 Library Science. Information Science This conference will help participants gain an insight on strategic library services. it's a unique combination of knowledge, techniques and methods that the most dramatically successful customer service operations all share. participant will leave this conference with an in-dept knowledge on the best ways to handle difficult customers, to provide information, fact and data that the customers need, motivate others, acquire new knowledge, put "something' extra into every customer contact and much, much more. that's make this conference so valuable. Centre for Academic Information Services, UNIMAS 2013 Proceeding NonPeerReviewed text en http://ir.unimas.my/id/eprint/5581/1/PERPUN%20International%20Conference%202013.pdf Centre for Academic, Information Services (2013) 3rd PERPUN International Conference 2013 : Strategic Library Services : Evilving Library in new directions. In: 3rd PERPUN International Conference 2013. (Unpublished) |
| spellingShingle | Z665 Library Science. Information Science Centre for Academic, Information Services 3rd PERPUN International Conference 2013 : Strategic Library Services : Evilving Library in new directions |
| title | 3rd PERPUN International Conference 2013 : Strategic Library Services : Evilving Library in new directions |
| title_full | 3rd PERPUN International Conference 2013 : Strategic Library Services : Evilving Library in new directions |
| title_fullStr | 3rd PERPUN International Conference 2013 : Strategic Library Services : Evilving Library in new directions |
| title_full_unstemmed | 3rd PERPUN International Conference 2013 : Strategic Library Services : Evilving Library in new directions |
| title_short | 3rd PERPUN International Conference 2013 : Strategic Library Services : Evilving Library in new directions |
| title_sort | 3rd perpun international conference 2013 : strategic library services : evilving library in new directions |
| topic | Z665 Library Science. Information Science |
| url | http://ir.unimas.my/id/eprint/5581/ http://ir.unimas.my/id/eprint/5581/1/PERPUN%20International%20Conference%202013.pdf |