Ernest Cyril, d. R., & Heriyadi, K. (2008). Service recovery strategies in western based fast food restaurants: A structural equation model test. International Journal of Business and Society.
Chicago Style (17th ed.) CitationErnest Cyril, de Run, and Kusyarnadi Heriyadi. Service Recovery Strategies in Western Based Fast Food Restaurants: A Structural Equation Model Test. International Journal of Business and Society, 2008.
MLA (9th ed.) CitationErnest Cyril, de Run, and Kusyarnadi Heriyadi. Service Recovery Strategies in Western Based Fast Food Restaurants: A Structural Equation Model Test. International Journal of Business and Society, 2008.
Warning: These citations may not always be 100% accurate.