The viability of business process reengineering : introduction of electronic billing presentment and payment (EBPP) for Telekom Malaysia Berhad

The popularity of Internet nowadays has made headlines about E-Commerce and also the vast growing application of Electronic Bill Presentment and Payment (EBPP). This paper studies on the business process reengineering in implementing the EBPP for Telekom Malaysia Berhad. It identifies the critically...

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Bibliographic Details
Main Author: Sim, Jason Kiam Howe
Format: Thesis
Language:English
Published: Universiti Malaysia Sarawak, (UNIMAS) 2003
Subjects:
Online Access:http://ir.unimas.my/id/eprint/489/
http://ir.unimas.my/id/eprint/489/1/Jason.pdf
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author Sim, Jason Kiam Howe
author_facet Sim, Jason Kiam Howe
author_sort Sim, Jason Kiam Howe
building UNIMAS Institutional Repository
collection Online Access
description The popularity of Internet nowadays has made headlines about E-Commerce and also the vast growing application of Electronic Bill Presentment and Payment (EBPP). This paper studies on the business process reengineering in implementing the EBPP for Telekom Malaysia Berhad. It identifies the critically success factors for the EBPP system and also studies the viability of the proposed EBPP system
first_indexed 2025-11-15T05:53:46Z
format Thesis
id unimas-489
institution Universiti Malaysia Sarawak
institution_category Local University
language English
last_indexed 2025-11-15T05:53:46Z
publishDate 2003
publisher Universiti Malaysia Sarawak, (UNIMAS)
recordtype eprints
repository_type Digital Repository
spelling unimas-4892023-08-11T03:34:58Z http://ir.unimas.my/id/eprint/489/ The viability of business process reengineering : introduction of electronic billing presentment and payment (EBPP) for Telekom Malaysia Berhad Sim, Jason Kiam Howe HF Commerce The popularity of Internet nowadays has made headlines about E-Commerce and also the vast growing application of Electronic Bill Presentment and Payment (EBPP). This paper studies on the business process reengineering in implementing the EBPP for Telekom Malaysia Berhad. It identifies the critically success factors for the EBPP system and also studies the viability of the proposed EBPP system Universiti Malaysia Sarawak, (UNIMAS) 2003 Thesis NonPeerReviewed text en http://ir.unimas.my/id/eprint/489/1/Jason.pdf Sim, Jason Kiam Howe (2003) The viability of business process reengineering : introduction of electronic billing presentment and payment (EBPP) for Telekom Malaysia Berhad. Masters thesis, Universiti Malaysia Sarawak (UNIMAS).
spellingShingle HF Commerce
Sim, Jason Kiam Howe
The viability of business process reengineering : introduction of electronic billing presentment and payment (EBPP) for Telekom Malaysia Berhad
title The viability of business process reengineering : introduction of electronic billing presentment and payment (EBPP) for Telekom Malaysia Berhad
title_full The viability of business process reengineering : introduction of electronic billing presentment and payment (EBPP) for Telekom Malaysia Berhad
title_fullStr The viability of business process reengineering : introduction of electronic billing presentment and payment (EBPP) for Telekom Malaysia Berhad
title_full_unstemmed The viability of business process reengineering : introduction of electronic billing presentment and payment (EBPP) for Telekom Malaysia Berhad
title_short The viability of business process reengineering : introduction of electronic billing presentment and payment (EBPP) for Telekom Malaysia Berhad
title_sort viability of business process reengineering : introduction of electronic billing presentment and payment (ebpp) for telekom malaysia berhad
topic HF Commerce
url http://ir.unimas.my/id/eprint/489/
http://ir.unimas.my/id/eprint/489/1/Jason.pdf