Hon,, S. L. M. (2002). Managing service quality for competitive advantages in local financial institutions: A study on local commercial banks in Kuching, Sarawak. Universiti Malaysia Sarawak, (UNIMAS).
Chicago Style (17th ed.) CitationHon,, Simon Lit Min. Managing Service Quality for Competitive Advantages in Local Financial Institutions: A Study on Local Commercial Banks in Kuching, Sarawak. Universiti Malaysia Sarawak, (UNIMAS), 2002.
MLA (9th ed.) CitationHon,, Simon Lit Min. Managing Service Quality for Competitive Advantages in Local Financial Institutions: A Study on Local Commercial Banks in Kuching, Sarawak. Universiti Malaysia Sarawak, (UNIMAS), 2002.
Warning: These citations may not always be 100% accurate.