Ting, S. Y. (2008). Spoken dicourse analysis of telephone service encounters in a hotel. University Malaysia Sarawak, UNIMAS.
Chicago Style (17th ed.) CitationTing, Sing Yea. Spoken Dicourse Analysis of Telephone Service Encounters in a Hotel. University Malaysia Sarawak, UNIMAS, 2008.
MLA (9th ed.) CitationTing, Sing Yea. Spoken Dicourse Analysis of Telephone Service Encounters in a Hotel. University Malaysia Sarawak, UNIMAS, 2008.
Warning: These citations may not always be 100% accurate.