Persepsi kakitangan sokongan terhadap amalan pengurusan kualiti menyeluruh : kajian kes di Pejabat Residen, pejabat-pejabat Daerah Samarahan, Serian dan Simunjan

The purpose of this study was to identify the level of Total Quality Management (TQM) principles practices based on the perception of the support staff at the Resident Office, Samarahan, Serian and Simunjan District Offices (PRPDSSS). This study also attempted to find out the respondentsʼ level of k...

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Main Author: Awang Hepeni, Bin Hj. Awang
Format: Thesis
Language:English
Published: 2000
Subjects:
Online Access:http://ir.unimas.my/id/eprint/3767/
http://ir.unimas.my/id/eprint/3767/2/Awang%20Hepeni%20ft.pdf
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author Awang Hepeni, Bin Hj. Awang
author_facet Awang Hepeni, Bin Hj. Awang
author_sort Awang Hepeni, Bin Hj. Awang
building UNIMAS Institutional Repository
collection Online Access
description The purpose of this study was to identify the level of Total Quality Management (TQM) principles practices based on the perception of the support staff at the Resident Office, Samarahan, Serian and Simunjan District Offices (PRPDSSS). This study also attempted to find out the respondentsʼ level of knowledge on TQM principles and their level of involvement in quality activities.
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format Thesis
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institution Universiti Malaysia Sarawak
institution_category Local University
language English
last_indexed 2025-11-15T06:05:37Z
publishDate 2000
recordtype eprints
repository_type Digital Repository
spelling unimas-37672025-05-23T08:56:52Z http://ir.unimas.my/id/eprint/3767/ Persepsi kakitangan sokongan terhadap amalan pengurusan kualiti menyeluruh : kajian kes di Pejabat Residen, pejabat-pejabat Daerah Samarahan, Serian dan Simunjan Awang Hepeni, Bin Hj. Awang HD61 Risk Management The purpose of this study was to identify the level of Total Quality Management (TQM) principles practices based on the perception of the support staff at the Resident Office, Samarahan, Serian and Simunjan District Offices (PRPDSSS). This study also attempted to find out the respondentsʼ level of knowledge on TQM principles and their level of involvement in quality activities. 2000 Thesis NonPeerReviewed text en http://ir.unimas.my/id/eprint/3767/2/Awang%20Hepeni%20ft.pdf Awang Hepeni, Bin Hj. Awang (2000) Persepsi kakitangan sokongan terhadap amalan pengurusan kualiti menyeluruh : kajian kes di Pejabat Residen, pejabat-pejabat Daerah Samarahan, Serian dan Simunjan. Masters thesis, Universiti Malaysia Sarawak (UNIMAS).
spellingShingle HD61 Risk Management
Awang Hepeni, Bin Hj. Awang
Persepsi kakitangan sokongan terhadap amalan pengurusan kualiti menyeluruh : kajian kes di Pejabat Residen, pejabat-pejabat Daerah Samarahan, Serian dan Simunjan
title Persepsi kakitangan sokongan terhadap amalan pengurusan kualiti menyeluruh : kajian kes di Pejabat Residen, pejabat-pejabat Daerah Samarahan, Serian dan Simunjan
title_full Persepsi kakitangan sokongan terhadap amalan pengurusan kualiti menyeluruh : kajian kes di Pejabat Residen, pejabat-pejabat Daerah Samarahan, Serian dan Simunjan
title_fullStr Persepsi kakitangan sokongan terhadap amalan pengurusan kualiti menyeluruh : kajian kes di Pejabat Residen, pejabat-pejabat Daerah Samarahan, Serian dan Simunjan
title_full_unstemmed Persepsi kakitangan sokongan terhadap amalan pengurusan kualiti menyeluruh : kajian kes di Pejabat Residen, pejabat-pejabat Daerah Samarahan, Serian dan Simunjan
title_short Persepsi kakitangan sokongan terhadap amalan pengurusan kualiti menyeluruh : kajian kes di Pejabat Residen, pejabat-pejabat Daerah Samarahan, Serian dan Simunjan
title_sort persepsi kakitangan sokongan terhadap amalan pengurusan kualiti menyeluruh : kajian kes di pejabat residen, pejabat-pejabat daerah samarahan, serian dan simunjan
topic HD61 Risk Management
url http://ir.unimas.my/id/eprint/3767/
http://ir.unimas.my/id/eprint/3767/2/Awang%20Hepeni%20ft.pdf