Performance Appraisal Decision and Cognitive Processing Model : A Case of Novice and Expert Raters in the Educational Organization

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Performance Appraisal Decision and Cognitive Processing Model : A Case of Novice and Expert Raters in the Educational Organization

This paper explores rater (novice and expert) understanding of the decision-making process in the performance appraisal system (PAS) by looking at the cognitive processing model (CPM). Interviews were conducted using a semi-structured cognitive mapping protocol involving 22 Malaysian public school...

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Bibliographic Details
Main Authors:	Rusli, Ahmad, Azman, Ismail, Mohamad Madi, Abdullah
Format:	Article
Language:	English
Published:	Universiti Utara Malaysia Press 2009
Subjects:	AC Collections. Series. Collected works
Online Access:	http://ir.unimas.my/id/eprint/3470/ http://ir.unimas.my/id/eprint/3470/7/Performance.pdf

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