The Effect Of Rating Errors Towards The Effectiveness Of Performance Appraisal
The aim of this paper is to explore the effect of rating errors towards the effectiveness of performance appraisal. This research studies the informants knowledge on rating errors, the effect of halo effect, leniency and central tendency towards the effectiveness of performance appraisal and ways...
| Main Authors: | , , |
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| Format: | Proceeding |
| Language: | English |
| Published: |
2011
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| Subjects: | |
| Online Access: | http://ir.unimas.my/id/eprint/3412/ http://ir.unimas.my/id/eprint/3412/1/The%20Effect%20Of%20Rating%20Errors%20Towards%20The%20Effectiveness%20Of%20Performance%20Appraisal.pdf |
| Summary: | The aim of this paper is to explore the effect of rating errors towards the effectiveness of performance
appraisal. This research studies the informants knowledge on rating errors, the effect of halo effect, leniency
and central tendency towards the effectiveness of performance appraisal and ways that could be taken to
solve and prevent rating errors. The organization that is chosen for this study is one of the government
agencies in Malaysia. This study used qualitative approach and in-depth interview used to collect the data.
Four (4) informants involves in this study. The data was analyzed by using content analysis technique. The
findings ofthis study stated that rating errors such as halo effect, leniency and central tendency has a negative
effect towards the effectiveness of performance appraisal. This study suggests that the raters should be train
on rating errors and measurement in order to have appropriate understanding on performance appraisal and
to avoid rati ng biases and inaccu racies. Moreover, em ployee feedback is also necessary to avoid rating errors
by giving their opinions and comments on their rating results. This study also provides a strong basis for
further research on performance appraisal rater especially on cognitive modeling of a rater while conducting
performance appraisal. In conclusion, this research would benefit the employees and the organization by
identifying underlying factors which may jeopardize the effectiveness of performance appraisal. With a fair
and just performance appraisal exercise, it would increase the moral and commitment of employees to the
organization. The implications of this study to theory and practice, conceptual and methodological limitations
as well as directions for future research also are discussed. |
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