Relationship building : Hair beauty salons and their customers
The aim of this research was to investigate how service providers (Hair Beauty Salons) turn walk-in customers into loyal consumers and if service providers’ age influences their approaches in enhancing relationship with their consumers. Data was gathered through in-depth interview with thirty (30)...
| Main Authors: | , |
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| Format: | Working Paper |
| Language: | English |
| Published: |
Universiti Malaysia Sarawak
2012
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| Subjects: | |
| Online Access: | http://ir.unimas.my/id/eprint/226/ http://ir.unimas.my/id/eprint/226/1/Relationship_building_hair_beauty.pdf |
| _version_ | 1848834500455301120 |
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| author | Tudin , Rabaah Tambabaki , Ellen |
| author_facet | Tudin , Rabaah Tambabaki , Ellen |
| author_sort | Tudin , Rabaah |
| building | UNIMAS Institutional Repository |
| collection | Online Access |
| description | The aim of this research was to investigate how service providers (Hair Beauty Salons) turn walk-in
customers into loyal consumers and if service providers’ age influences their approaches in enhancing
relationship with their consumers. Data was gathered through in-depth interview with thirty (30) salon
owners or their representatives in Kuching City, Sarawak. |
| first_indexed | 2025-11-15T05:52:58Z |
| format | Working Paper |
| id | unimas-226 |
| institution | Universiti Malaysia Sarawak |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T05:52:58Z |
| publishDate | 2012 |
| publisher | Universiti Malaysia Sarawak |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | unimas-2262020-09-02T02:32:04Z http://ir.unimas.my/id/eprint/226/ Relationship building : Hair beauty salons and their customers Tudin , Rabaah Tambabaki , Ellen H Social Sciences (General) HB Economic Theory The aim of this research was to investigate how service providers (Hair Beauty Salons) turn walk-in customers into loyal consumers and if service providers’ age influences their approaches in enhancing relationship with their consumers. Data was gathered through in-depth interview with thirty (30) salon owners or their representatives in Kuching City, Sarawak. Universiti Malaysia Sarawak 2012 Working Paper NonPeerReviewed text en http://ir.unimas.my/id/eprint/226/1/Relationship_building_hair_beauty.pdf Tudin , Rabaah and Tambabaki , Ellen (2012) Relationship building : Hair beauty salons and their customers. [Working Paper] |
| spellingShingle | H Social Sciences (General) HB Economic Theory Tudin , Rabaah Tambabaki , Ellen Relationship building : Hair beauty salons and their customers |
| title | Relationship building : Hair beauty salons and their customers |
| title_full | Relationship building : Hair beauty salons and their customers |
| title_fullStr | Relationship building : Hair beauty salons and their customers |
| title_full_unstemmed | Relationship building : Hair beauty salons and their customers |
| title_short | Relationship building : Hair beauty salons and their customers |
| title_sort | relationship building : hair beauty salons and their customers |
| topic | H Social Sciences (General) HB Economic Theory |
| url | http://ir.unimas.my/id/eprint/226/ http://ir.unimas.my/id/eprint/226/1/Relationship_building_hair_beauty.pdf |