Flow Experience and Organizational Citizenship Behaviour among Hotel Employees: Moderating Effect of Socio-Cultural Factor

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Flow Experience and Organizational Citizenship Behaviour among Hotel Employees: Moderating Effect of Socio-Cultural Factor

Flow, a positive psychology movement making normal life more fulfilling, is claimed to have a strong impact and proven to correlate positively with performance enhancement. As the nature of hotel jobs may give high level of stress and create many problems for people, the presence of Flow characteris...

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Bibliographic Details
Main Authors:	Mark, Kasa, Zaiton, Hassan
Format:	Article
Language:	English
Published:	Elsevier Ltd. 2016
Subjects:	HD28 Management. Industrial Management
Online Access:	http://ir.unimas.my/id/eprint/17672/ http://ir.unimas.my/id/eprint/17672/1/Flow%20Experience%20and%20Organizational%20Citizenship%20Behaviour%20%28abstract%29.pdf

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