Visitors’ Emotions, Touristic or Spiritual Experiences in Historic Churches: The Development of Church Experience Scale (CES)

In this paper we describe the development of the Church Experience Scale (CES) that allows us to measure visitor experience in historic churches, both with and without multimedia guides and other technologies. This study was carried out with 272 respondents at three historic churches in York, UK. Re...

Full description

Bibliographic Details
Main Authors: Mohd Kamal, Othman, Petrie, Helen, Power, Christopher
Format: Article
Language:English
Published: Elsevier Ltd. 2013
Subjects:
Online Access:http://ir.unimas.my/id/eprint/17599/
http://ir.unimas.my/id/eprint/17599/1/Mohd%20Kamal.pdf
_version_ 1848838323578077184
author Mohd Kamal, Othman
Petrie, Helen
Power, Christopher
author_facet Mohd Kamal, Othman
Petrie, Helen
Power, Christopher
author_sort Mohd Kamal, Othman
building UNIMAS Institutional Repository
collection Online Access
description In this paper we describe the development of the Church Experience Scale (CES) that allows us to measure visitor experience in historic churches, both with and without multimedia guides and other technologies. This study was carried out with 272 respondents at three historic churches in York, UK. Respondents for this study were visitors to these churches who were asked to complete a questionnaire immediately after their visit. A full psychometric scale development procedure was used which resulted in the Church Experience Scale (CES) which has five components: Enjoyment, Intellectual Stimulation and Curiosity; Emotional and Spiritual Experience; Immersion; Information Overload; and Knowledge and Learning. The usefulness of the scale in investigating visitors’ experiences in historic churches is explored. An initial comparison between inactive and an active historic church were compared using CES.
first_indexed 2025-11-15T06:53:44Z
format Article
id unimas-17599
institution Universiti Malaysia Sarawak
institution_category Local University
language English
last_indexed 2025-11-15T06:53:44Z
publishDate 2013
publisher Elsevier Ltd.
recordtype eprints
repository_type Digital Repository
spelling unimas-175992022-01-25T07:20:45Z http://ir.unimas.my/id/eprint/17599/ Visitors’ Emotions, Touristic or Spiritual Experiences in Historic Churches: The Development of Church Experience Scale (CES) Mohd Kamal, Othman Petrie, Helen Power, Christopher HM Sociology In this paper we describe the development of the Church Experience Scale (CES) that allows us to measure visitor experience in historic churches, both with and without multimedia guides and other technologies. This study was carried out with 272 respondents at three historic churches in York, UK. Respondents for this study were visitors to these churches who were asked to complete a questionnaire immediately after their visit. A full psychometric scale development procedure was used which resulted in the Church Experience Scale (CES) which has five components: Enjoyment, Intellectual Stimulation and Curiosity; Emotional and Spiritual Experience; Immersion; Information Overload; and Knowledge and Learning. The usefulness of the scale in investigating visitors’ experiences in historic churches is explored. An initial comparison between inactive and an active historic church were compared using CES. Elsevier Ltd. 2013 Article PeerReviewed text en http://ir.unimas.my/id/eprint/17599/1/Mohd%20Kamal.pdf Mohd Kamal, Othman and Petrie, Helen and Power, Christopher (2013) Visitors’ Emotions, Touristic or Spiritual Experiences in Historic Churches: The Development of Church Experience Scale (CES). Procedia - Social and Behavioral Sciences, 97. pp. 675-683. ISSN 1877-0428 http://www.sciencedirect.com/science/article/pii/S1877042813037324 doi : 10.1016/j.sbspro.2013.10.287
spellingShingle HM Sociology
Mohd Kamal, Othman
Petrie, Helen
Power, Christopher
Visitors’ Emotions, Touristic or Spiritual Experiences in Historic Churches: The Development of Church Experience Scale (CES)
title Visitors’ Emotions, Touristic or Spiritual Experiences in Historic Churches: The Development of Church Experience Scale (CES)
title_full Visitors’ Emotions, Touristic or Spiritual Experiences in Historic Churches: The Development of Church Experience Scale (CES)
title_fullStr Visitors’ Emotions, Touristic or Spiritual Experiences in Historic Churches: The Development of Church Experience Scale (CES)
title_full_unstemmed Visitors’ Emotions, Touristic or Spiritual Experiences in Historic Churches: The Development of Church Experience Scale (CES)
title_short Visitors’ Emotions, Touristic or Spiritual Experiences in Historic Churches: The Development of Church Experience Scale (CES)
title_sort visitors’ emotions, touristic or spiritual experiences in historic churches: the development of church experience scale (ces)
topic HM Sociology
url http://ir.unimas.my/id/eprint/17599/
http://ir.unimas.my/id/eprint/17599/
http://ir.unimas.my/id/eprint/17599/
http://ir.unimas.my/id/eprint/17599/1/Mohd%20Kamal.pdf