Mentoring and job satisfaction in Malaysian SMEs

Purpose – Building on social exchange theory, this paper aims to hypothesize the direct impact of mentoring on employees’ job satisfaction. Design/methodology/approach – A survey method was used to gather the information that was required in this study to examine the relationship between mentoring...

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Main Authors: Lo, May-Chiun, Ramayah, T.
Format: Article
Language:English
Published: Emerald Publishing Limited 2011
Subjects:
Online Access:http://ir.unimas.my/id/eprint/17477/
http://ir.unimas.my/id/eprint/17477/1/Mentoring.pdf
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author Lo, May-Chiun
Ramayah, T.
author_facet Lo, May-Chiun
Ramayah, T.
author_sort Lo, May-Chiun
building UNIMAS Institutional Repository
collection Online Access
description Purpose – Building on social exchange theory, this paper aims to hypothesize the direct impact of mentoring on employees’ job satisfaction. Design/methodology/approach – A survey method was used to gather the information that was required in this study to examine the relationship between mentoring and employees’ job satisfaction among employees from small and medium enterprises in Malaysia. A total of 200 questionnaires were sent out to executives of the middle and lower management level from the 21 selected small and medium enterprises. A total of 156 Malaysian executives participated. Findings – The results show that there was a positive relationship between career mentoring and all dimensions in job satisfaction such as co-workers, job itself, promotion and supervisors. On the other hand, no significant relationship was found between psychosocial mentoring and three aspects of employees’ job satisfaction, namely co-workers, job itself, and promotion. Practical implications – This study has helped to establish a foundation for the study of job satisfaction and mentoring. The foundation established has generated more knowledge and arguments on mentoring in the workplace to enhance performance. This paper contributes to the literature on the relationship between mentoring and employees’ job satisfaction. Originality/value – Considering the potential cascading effect that a good relationship can have on subordinates’ job satisfaction, the paper shows that previous researches may have underestimated the impact of mentoring on job satisfaction.
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spelling unimas-174772022-03-22T03:13:25Z http://ir.unimas.my/id/eprint/17477/ Mentoring and job satisfaction in Malaysian SMEs Lo, May-Chiun Ramayah, T. H Social Sciences (General) Purpose – Building on social exchange theory, this paper aims to hypothesize the direct impact of mentoring on employees’ job satisfaction. Design/methodology/approach – A survey method was used to gather the information that was required in this study to examine the relationship between mentoring and employees’ job satisfaction among employees from small and medium enterprises in Malaysia. A total of 200 questionnaires were sent out to executives of the middle and lower management level from the 21 selected small and medium enterprises. A total of 156 Malaysian executives participated. Findings – The results show that there was a positive relationship between career mentoring and all dimensions in job satisfaction such as co-workers, job itself, promotion and supervisors. On the other hand, no significant relationship was found between psychosocial mentoring and three aspects of employees’ job satisfaction, namely co-workers, job itself, and promotion. Practical implications – This study has helped to establish a foundation for the study of job satisfaction and mentoring. The foundation established has generated more knowledge and arguments on mentoring in the workplace to enhance performance. This paper contributes to the literature on the relationship between mentoring and employees’ job satisfaction. Originality/value – Considering the potential cascading effect that a good relationship can have on subordinates’ job satisfaction, the paper shows that previous researches may have underestimated the impact of mentoring on job satisfaction. Emerald Publishing Limited 2011 Article PeerReviewed text en http://ir.unimas.my/id/eprint/17477/1/Mentoring.pdf Lo, May-Chiun and Ramayah, T. (2011) Mentoring and job satisfaction in Malaysian SMEs. Journal of Management Development, 30 (4). pp. 427-440. ISSN 0262-1711 http://www.emeraldinsight.com/doi/full/10.1108/02621711111126891 DOI 10.1108/02621711111126891
spellingShingle H Social Sciences (General)
Lo, May-Chiun
Ramayah, T.
Mentoring and job satisfaction in Malaysian SMEs
title Mentoring and job satisfaction in Malaysian SMEs
title_full Mentoring and job satisfaction in Malaysian SMEs
title_fullStr Mentoring and job satisfaction in Malaysian SMEs
title_full_unstemmed Mentoring and job satisfaction in Malaysian SMEs
title_short Mentoring and job satisfaction in Malaysian SMEs
title_sort mentoring and job satisfaction in malaysian smes
topic H Social Sciences (General)
url http://ir.unimas.my/id/eprint/17477/
http://ir.unimas.my/id/eprint/17477/
http://ir.unimas.my/id/eprint/17477/
http://ir.unimas.my/id/eprint/17477/1/Mentoring.pdf