Development of a usable online counseling management system
This paper is aimed at identifying solution regarding counseling management of employees’ life problem including personal and work place problems. This paper involved the design, development and evaluation of Employee Needs Assessment Inventory (ENAI) functionality and usability among employees in M...
| Main Authors: | , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Elsevier Ltd
2013
|
| Subjects: | |
| Online Access: | http://ir.unimas.my/id/eprint/16900/ http://ir.unimas.my/id/eprint/16900/1/Development%20of%20a%20usable%20online%20counseling%20management%20system%20%28abstract%29.pdf |
| _version_ | 1848838164239613952 |
|---|---|
| author | Wan Norizan, Wan Hashim Mohd Razali, Othman Safi’ee, Madian Mohamad Izzat, Syafiq |
| author_facet | Wan Norizan, Wan Hashim Mohd Razali, Othman Safi’ee, Madian Mohamad Izzat, Syafiq |
| author_sort | Wan Norizan, Wan Hashim |
| building | UNIMAS Institutional Repository |
| collection | Online Access |
| description | This paper is aimed at identifying solution regarding counseling management of employees’ life problem including personal and work place problems. This paper involved the design, development and evaluation of Employee Needs Assessment Inventory (ENAI) functionality and usability among employees in Malaysia. This project used a quantitative approach called case study in the process of collecting data. In general, this project was divided into three phases: system requirements analysis, system design and development, and formative evaluation. The result from of ENAI formative evaluation had proven that the system could be able to record employees’ life problem (health, family, financial, spiritual, work issue, career, interpersonal relationship and work environment). Besides, the system can be used by three tiers (employees, employer and counselor) to access the counseling information, provide communication networking facility for a diversity user, and assist in the generation of reports and analysis, and also to support counseling management for the three tiers. |
| first_indexed | 2025-11-15T06:51:12Z |
| format | Article |
| id | unimas-16900 |
| institution | Universiti Malaysia Sarawak |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T06:51:12Z |
| publishDate | 2013 |
| publisher | Elsevier Ltd |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | unimas-169002017-08-02T01:50:31Z http://ir.unimas.my/id/eprint/16900/ Development of a usable online counseling management system Wan Norizan, Wan Hashim Mohd Razali, Othman Safi’ee, Madian Mohamad Izzat, Syafiq H Social Sciences (General) This paper is aimed at identifying solution regarding counseling management of employees’ life problem including personal and work place problems. This paper involved the design, development and evaluation of Employee Needs Assessment Inventory (ENAI) functionality and usability among employees in Malaysia. This project used a quantitative approach called case study in the process of collecting data. In general, this project was divided into three phases: system requirements analysis, system design and development, and formative evaluation. The result from of ENAI formative evaluation had proven that the system could be able to record employees’ life problem (health, family, financial, spiritual, work issue, career, interpersonal relationship and work environment). Besides, the system can be used by three tiers (employees, employer and counselor) to access the counseling information, provide communication networking facility for a diversity user, and assist in the generation of reports and analysis, and also to support counseling management for the three tiers. Elsevier Ltd 2013 Article PeerReviewed text en http://ir.unimas.my/id/eprint/16900/1/Development%20of%20a%20usable%20online%20counseling%20management%20system%20%28abstract%29.pdf Wan Norizan, Wan Hashim and Mohd Razali, Othman and Safi’ee, Madian and Mohamad Izzat, Syafiq (2013) Development of a usable online counseling management system. Social and Behavioral Sciences, 97. pp. 761-765. ISSN 1877-0428 https://www.researchgate.net/publication/273425486 10.1016/j.sbspro.2013.10.298 |
| spellingShingle | H Social Sciences (General) Wan Norizan, Wan Hashim Mohd Razali, Othman Safi’ee, Madian Mohamad Izzat, Syafiq Development of a usable online counseling management system |
| title | Development of a usable online counseling management system |
| title_full | Development of a usable online counseling management system |
| title_fullStr | Development of a usable online counseling management system |
| title_full_unstemmed | Development of a usable online counseling management system |
| title_short | Development of a usable online counseling management system |
| title_sort | development of a usable online counseling management system |
| topic | H Social Sciences (General) |
| url | http://ir.unimas.my/id/eprint/16900/ http://ir.unimas.my/id/eprint/16900/ http://ir.unimas.my/id/eprint/16900/ http://ir.unimas.my/id/eprint/16900/1/Development%20of%20a%20usable%20online%20counseling%20management%20system%20%28abstract%29.pdf |