The Impact of Job Burnout towards Job Performance among Nurses

The aim of this study was to determine the relationship between job burnout and job performance among nurses. The factors of interest in this study were components of job burnout, which included emotional exhaustion, depersonalization, and diminished personal accomplishment; and job performance of n...

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Main Authors: Dayang Nailul Munna, Abang Abdullah, Fong, Chui Yuen
Format: Article
Language:English
Published: IEEE 2011
Subjects:
Online Access:http://ir.unimas.my/id/eprint/16601/
http://ir.unimas.my/id/eprint/16601/1/The%20Impact%20of%20Job%20Burnout%20towards%20Job%20Performance%28abstract%29.pdf
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author Dayang Nailul Munna, Abang Abdullah
Fong, Chui Yuen
author_facet Dayang Nailul Munna, Abang Abdullah
Fong, Chui Yuen
author_sort Dayang Nailul Munna, Abang Abdullah
building UNIMAS Institutional Repository
collection Online Access
description The aim of this study was to determine the relationship between job burnout and job performance among nurses. The factors of interest in this study were components of job burnout, which included emotional exhaustion, depersonalization, and diminished personal accomplishment; and job performance of nurses. Survey questionnaire was used to collect the data needed for analysis, which was adapted and modified from Maslach Burnout Inventory (MBI). The respondents were nurses from the private hospital at Perak. Data collected was analyzed using SPSS version 12.0 for Window, and the methods of analysis were Pearson correlation and multiple regression analysis. The findings of this study revealed that there were significant correlations between emotional exhaustion (r=0.305, p=0.006), depersonalization (r=0.239, p=0.031) and job performance. Meanwhile, this study failed to establish a relationship between diminished personal accomplishment and job performance. On the other hand, multiple regression analysis showed that emotional exhaustion was the dominant factor that affecting job performance (β=0.305, r2=0.093). In conclusion, nursing profession is at high risk of job burnout or particularly emotional exhaustion, which will jeopardize nurses' job performance and eventually contribute to deterioration in quality of care.
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spelling unimas-166012017-06-12T04:28:41Z http://ir.unimas.my/id/eprint/16601/ The Impact of Job Burnout towards Job Performance among Nurses Dayang Nailul Munna, Abang Abdullah Fong, Chui Yuen H Social Sciences (General) The aim of this study was to determine the relationship between job burnout and job performance among nurses. The factors of interest in this study were components of job burnout, which included emotional exhaustion, depersonalization, and diminished personal accomplishment; and job performance of nurses. Survey questionnaire was used to collect the data needed for analysis, which was adapted and modified from Maslach Burnout Inventory (MBI). The respondents were nurses from the private hospital at Perak. Data collected was analyzed using SPSS version 12.0 for Window, and the methods of analysis were Pearson correlation and multiple regression analysis. The findings of this study revealed that there were significant correlations between emotional exhaustion (r=0.305, p=0.006), depersonalization (r=0.239, p=0.031) and job performance. Meanwhile, this study failed to establish a relationship between diminished personal accomplishment and job performance. On the other hand, multiple regression analysis showed that emotional exhaustion was the dominant factor that affecting job performance (β=0.305, r2=0.093). In conclusion, nursing profession is at high risk of job burnout or particularly emotional exhaustion, which will jeopardize nurses' job performance and eventually contribute to deterioration in quality of care. IEEE 2011 Article PeerReviewed text en http://ir.unimas.my/id/eprint/16601/1/The%20Impact%20of%20Job%20Burnout%20towards%20Job%20Performance%28abstract%29.pdf Dayang Nailul Munna, Abang Abdullah and Fong, Chui Yuen (2011) The Impact of Job Burnout towards Job Performance among Nurses. IEEE Symposium on Business, Engineering and Industrial Applications (ISBEIA), 2011. ISSN ISBN: 978-1-4577-1549-5 http://ieeexplore.ieee.org/document/6088836/ 10.1109/ISBEIA.2011.6088836
spellingShingle H Social Sciences (General)
Dayang Nailul Munna, Abang Abdullah
Fong, Chui Yuen
The Impact of Job Burnout towards Job Performance among Nurses
title The Impact of Job Burnout towards Job Performance among Nurses
title_full The Impact of Job Burnout towards Job Performance among Nurses
title_fullStr The Impact of Job Burnout towards Job Performance among Nurses
title_full_unstemmed The Impact of Job Burnout towards Job Performance among Nurses
title_short The Impact of Job Burnout towards Job Performance among Nurses
title_sort impact of job burnout towards job performance among nurses
topic H Social Sciences (General)
url http://ir.unimas.my/id/eprint/16601/
http://ir.unimas.my/id/eprint/16601/
http://ir.unimas.my/id/eprint/16601/
http://ir.unimas.my/id/eprint/16601/1/The%20Impact%20of%20Job%20Burnout%20towards%20Job%20Performance%28abstract%29.pdf