Emotional intelligence (EI) at workplace : a study on Takaful Nasional's agents

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Emotional intelligence (EI) at workplace : a study on Takaful Nasional's agents

Emotional intelligence has been touted as the key to success in work. This paper looks into the concepts of emotional intelligence and its impact on insurance agents performance. The primary concern of this study is to relate emotional intelligence with work performance and how significant it is t...

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Bibliographic Details
Main Author:	Abang Sulaiman, b. Abg. Salleh.
Format:	Thesis
Language:	English
Published:	Universiti Malaysia Sarawak, (UNIMAS) 2002
Subjects:	HB Economic Theory HD61 Risk Management
Online Access:	http://ir.unimas.my/id/eprint/15823/ http://ir.unimas.my/id/eprint/15823/2/Abg%20Sulaiman%20ft.pdf

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