Organizational Culture Automated Audit System Framework (OCAAS): A Concept

Organizational culture expresses an organization’s distinctiveness and identity. It is made up of values, beliefs, attitudes, norms and patterns of behavior that are shared and implemented by individuals in the organization. Understanding an organization’s culture enables us to know why organizati...

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Main Authors: Shahren, Ahmad Zaidi Adruce, Abdullah, Al-Jubair, Lee, Nung Kion
Format: Article
Language:English
Published: American Scientific Publishers 2016
Subjects:
Online Access:http://ir.unimas.my/id/eprint/15539/
http://ir.unimas.my/id/eprint/15539/1/Organizational%20Culture%20Automated%20Audit%20System%20Framework%20%28abstract%29.pdf
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author Shahren, Ahmad Zaidi Adruce
Abdullah, Al-Jubair
Lee, Nung Kion
author_facet Shahren, Ahmad Zaidi Adruce
Abdullah, Al-Jubair
Lee, Nung Kion
author_sort Shahren, Ahmad Zaidi Adruce
building UNIMAS Institutional Repository
collection Online Access
description Organizational culture expresses an organization’s distinctiveness and identity. It is made up of values, beliefs, attitudes, norms and patterns of behavior that are shared and implemented by individuals in the organization. Understanding an organization’s culture enables us to know why organizations do what they do and what they need to achieve. A culture audit is utilized to determine how far an organization culture matches its expected culture and to identify gaps that need further improvement. This paper is based on a study that reviews a manual organizational culture audit system which reveals drawbacks in terms of cost, time and accuracy of the system. This allowed for the proposal of a new framework leading to the design and development of a computerized culture audit system. The new framework suggests an Organizational Culture Automated Audit System (OCAAS) that propose a change from traditional ways of auditing organizational culture. Our system inculcates Electronic Quantitative Data Analysis Component for measuring cultural gap and the capability to intelligently suggest possible solutions to reduce the gap. In addition, the proposed system also inculcates the use of an Opinion Keyword Extraction component using Sentiment Analysis techniques for evaluating and analyzing employees’ open-ended opinion, intelligently. The new framework for automated organizational culture audit proposed guarantees efficiency in term of time, cost and accuracy and therefore suggests that future development in this area should be based on this benchmark.
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spelling unimas-155392017-03-09T12:47:49Z http://ir.unimas.my/id/eprint/15539/ Organizational Culture Automated Audit System Framework (OCAAS): A Concept Shahren, Ahmad Zaidi Adruce Abdullah, Al-Jubair Lee, Nung Kion H Social Sciences (General) Organizational culture expresses an organization’s distinctiveness and identity. It is made up of values, beliefs, attitudes, norms and patterns of behavior that are shared and implemented by individuals in the organization. Understanding an organization’s culture enables us to know why organizations do what they do and what they need to achieve. A culture audit is utilized to determine how far an organization culture matches its expected culture and to identify gaps that need further improvement. This paper is based on a study that reviews a manual organizational culture audit system which reveals drawbacks in terms of cost, time and accuracy of the system. This allowed for the proposal of a new framework leading to the design and development of a computerized culture audit system. The new framework suggests an Organizational Culture Automated Audit System (OCAAS) that propose a change from traditional ways of auditing organizational culture. Our system inculcates Electronic Quantitative Data Analysis Component for measuring cultural gap and the capability to intelligently suggest possible solutions to reduce the gap. In addition, the proposed system also inculcates the use of an Opinion Keyword Extraction component using Sentiment Analysis techniques for evaluating and analyzing employees’ open-ended opinion, intelligently. The new framework for automated organizational culture audit proposed guarantees efficiency in term of time, cost and accuracy and therefore suggests that future development in this area should be based on this benchmark. American Scientific Publishers 2016 Article PeerReviewed text en http://ir.unimas.my/id/eprint/15539/1/Organizational%20Culture%20Automated%20Audit%20System%20Framework%20%28abstract%29.pdf Shahren, Ahmad Zaidi Adruce and Abdullah, Al-Jubair and Lee, Nung Kion (2016) Organizational Culture Automated Audit System Framework (OCAAS): A Concept. Advanced Science Letters, 4. pp. 400-407. ISSN 19366612 https://www.researchgate.net/publication/311452441_Organizational_Culture_Automated_Audit_System_Framework_OCAAS_A_Concept doi:10.1166/asl.2011.1261
spellingShingle H Social Sciences (General)
Shahren, Ahmad Zaidi Adruce
Abdullah, Al-Jubair
Lee, Nung Kion
Organizational Culture Automated Audit System Framework (OCAAS): A Concept
title Organizational Culture Automated Audit System Framework (OCAAS): A Concept
title_full Organizational Culture Automated Audit System Framework (OCAAS): A Concept
title_fullStr Organizational Culture Automated Audit System Framework (OCAAS): A Concept
title_full_unstemmed Organizational Culture Automated Audit System Framework (OCAAS): A Concept
title_short Organizational Culture Automated Audit System Framework (OCAAS): A Concept
title_sort organizational culture automated audit system framework (ocaas): a concept
topic H Social Sciences (General)
url http://ir.unimas.my/id/eprint/15539/
http://ir.unimas.my/id/eprint/15539/
http://ir.unimas.my/id/eprint/15539/
http://ir.unimas.my/id/eprint/15539/1/Organizational%20Culture%20Automated%20Audit%20System%20Framework%20%28abstract%29.pdf