Intention to Use Islamic Banking Products and Its Determinants

As there is an increasing trend of Muslims and non-Muslims accepting Islamic banking, it is crucial to reconnoiter customers’ intention to use Islamic banking products. Such rationale is based on theoretical foundation and empirical evidence that customers’ perception towards a particular product...

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Main Authors: Nelson, Lajuni, Wong, Winnie Poh-Ming, Yusman, Yacob, Hiram, Ting, Alfera, Jausin
Format: Article
Language:English
Published: Econjournals 2017
Subjects:
Online Access:http://ir.unimas.my/id/eprint/15372/
http://ir.unimas.my/id/eprint/15372/7/Intention.pdf
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author Nelson, Lajuni
Wong, Winnie Poh-Ming
Yusman, Yacob
Hiram, Ting
Alfera, Jausin
author_facet Nelson, Lajuni
Wong, Winnie Poh-Ming
Yusman, Yacob
Hiram, Ting
Alfera, Jausin
author_sort Nelson, Lajuni
building UNIMAS Institutional Repository
collection Online Access
description As there is an increasing trend of Muslims and non-Muslims accepting Islamic banking, it is crucial to reconnoiter customers’ intention to use Islamic banking products. Such rationale is based on theoretical foundation and empirical evidence that customers’ perception towards a particular product would lead to their intention to choose that product. The purpose of this study is to examine the determinants of intention to use Islamic banking products in an emerging and vibrant market. 200 copies of questionnaires were distributed, 131 usable copies were subsequently collected. The data were then analyzed using partial least squares-structural equation modeling. The findings show that attitude, government support, and social influence possess explanatory and predictive capacity to envisage customers’ intention to use Islamic banking products. As banking service is localized to better serve the customers, this study extends the literature by providing insights into the subject matter in emerging markets.
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spelling unimas-153722023-03-31T07:49:34Z http://ir.unimas.my/id/eprint/15372/ Intention to Use Islamic Banking Products and Its Determinants Nelson, Lajuni Wong, Winnie Poh-Ming Yusman, Yacob Hiram, Ting Alfera, Jausin HG Finance As there is an increasing trend of Muslims and non-Muslims accepting Islamic banking, it is crucial to reconnoiter customers’ intention to use Islamic banking products. Such rationale is based on theoretical foundation and empirical evidence that customers’ perception towards a particular product would lead to their intention to choose that product. The purpose of this study is to examine the determinants of intention to use Islamic banking products in an emerging and vibrant market. 200 copies of questionnaires were distributed, 131 usable copies were subsequently collected. The data were then analyzed using partial least squares-structural equation modeling. The findings show that attitude, government support, and social influence possess explanatory and predictive capacity to envisage customers’ intention to use Islamic banking products. As banking service is localized to better serve the customers, this study extends the literature by providing insights into the subject matter in emerging markets. Econjournals 2017 Article PeerReviewed text en http://ir.unimas.my/id/eprint/15372/7/Intention.pdf Nelson, Lajuni and Wong, Winnie Poh-Ming and Yusman, Yacob and Hiram, Ting and Alfera, Jausin (2017) Intention to Use Islamic Banking Products and Its Determinants. International Journal of Economics and Financial Issues, 7 (1). pp. 329-333. ISSN 2146-4138 https://www.researchgate.net/publication/312529897
spellingShingle HG Finance
Nelson, Lajuni
Wong, Winnie Poh-Ming
Yusman, Yacob
Hiram, Ting
Alfera, Jausin
Intention to Use Islamic Banking Products and Its Determinants
title Intention to Use Islamic Banking Products and Its Determinants
title_full Intention to Use Islamic Banking Products and Its Determinants
title_fullStr Intention to Use Islamic Banking Products and Its Determinants
title_full_unstemmed Intention to Use Islamic Banking Products and Its Determinants
title_short Intention to Use Islamic Banking Products and Its Determinants
title_sort intention to use islamic banking products and its determinants
topic HG Finance
url http://ir.unimas.my/id/eprint/15372/
http://ir.unimas.my/id/eprint/15372/
http://ir.unimas.my/id/eprint/15372/7/Intention.pdf