APA (7th ed.) Citation

Sia, C. L. (2013). Self-service technologies (SSTS) and customer satisfaction in Banking industry. Universiti Malaysia Sarawak, (UNIMAS).

Chicago Style (17th ed.) Citation

Sia, Chiew Lan. Self-service Technologies (SSTS) and Customer Satisfaction in Banking Industry. Universiti Malaysia Sarawak, (UNIMAS), 2013.

MLA (9th ed.) Citation

Sia, Chiew Lan. Self-service Technologies (SSTS) and Customer Satisfaction in Banking Industry. Universiti Malaysia Sarawak, (UNIMAS), 2013.

Warning: These citations may not always be 100% accurate.