Accessing Accumulated Knowledge in Online Community Question Answering Services

Online Community Question Answering Service (CQAs) provides an online platform for people to seek answers from the public. It is a problem solving method using public intelligent, which also known as crowd sourcing. Each response presented in CQAs is generated by public. Most of this user generated...

Full description

Bibliographic Details
Main Authors: Lee, Jun Choi, Cheah, Yu-N
Format: Proceeding
Language:English
Published: 2015
Subjects:
Online Access:http://ir.unimas.my/id/eprint/13243/
http://ir.unimas.my/id/eprint/13243/7/IKC2015%20-%20Accessing%20accumulated%20knowledge%20in%20Online%20Community%20Question%20Answering%20Services%20%28abstract%29.pdf
_version_ 1848837365701804032
author Lee, Jun Choi
Cheah, Yu-N
author_facet Lee, Jun Choi
Cheah, Yu-N
author_sort Lee, Jun Choi
building UNIMAS Institutional Repository
collection Online Access
description Online Community Question Answering Service (CQAs) provides an online platform for people to seek answers from the public. It is a problem solving method using public intelligent, which also known as crowd sourcing. Each response presented in CQAs is generated by public. Most of this user generated responses are aimed to answer the question posted in the CQAs. This means the repository for CQAs is a huge knowledge pool on the web. This knowledge can serves as knowledge source for intelligent application such as Question Answering. There are two major problems in harvesting this knowledge: first problem is gaining access to the question and answers in the CQAs, second problem is identifying question and answers that content crucial or useful information for other knowledge process. This paper presents an Information Retrieval framework to query and access to the knowledge accumulated in the CQAs. This framework includes a method to query a selected CQAs and a method to filter out quality content from the retrieved data using semantic relatedness. The framework is showcased through an automatic Question Answering application. The application obtained candidate answers from selected CQAs using the proposed framework before determine the final answers through answer ranking method.
first_indexed 2025-11-15T06:38:30Z
format Proceeding
id unimas-13243
institution Universiti Malaysia Sarawak
institution_category Local University
language English
last_indexed 2025-11-15T06:38:30Z
publishDate 2015
recordtype eprints
repository_type Digital Repository
spelling unimas-132432016-08-29T20:11:57Z http://ir.unimas.my/id/eprint/13243/ Accessing Accumulated Knowledge in Online Community Question Answering Services Lee, Jun Choi Cheah, Yu-N QA75 Electronic computers. Computer science Online Community Question Answering Service (CQAs) provides an online platform for people to seek answers from the public. It is a problem solving method using public intelligent, which also known as crowd sourcing. Each response presented in CQAs is generated by public. Most of this user generated responses are aimed to answer the question posted in the CQAs. This means the repository for CQAs is a huge knowledge pool on the web. This knowledge can serves as knowledge source for intelligent application such as Question Answering. There are two major problems in harvesting this knowledge: first problem is gaining access to the question and answers in the CQAs, second problem is identifying question and answers that content crucial or useful information for other knowledge process. This paper presents an Information Retrieval framework to query and access to the knowledge accumulated in the CQAs. This framework includes a method to query a selected CQAs and a method to filter out quality content from the retrieved data using semantic relatedness. The framework is showcased through an automatic Question Answering application. The application obtained candidate answers from selected CQAs using the proposed framework before determine the final answers through answer ranking method. 2015-11-15 Proceeding NonPeerReviewed text en http://ir.unimas.my/id/eprint/13243/7/IKC2015%20-%20Accessing%20accumulated%20knowledge%20in%20Online%20Community%20Question%20Answering%20Services%20%28abstract%29.pdf Lee, Jun Choi and Cheah, Yu-N (2015) Accessing Accumulated Knowledge in Online Community Question Answering Services. In: International Knowledge Conference 2015, 15-18 November 2015, Pullman Hotel, Kuching.
spellingShingle QA75 Electronic computers. Computer science
Lee, Jun Choi
Cheah, Yu-N
Accessing Accumulated Knowledge in Online Community Question Answering Services
title Accessing Accumulated Knowledge in Online Community Question Answering Services
title_full Accessing Accumulated Knowledge in Online Community Question Answering Services
title_fullStr Accessing Accumulated Knowledge in Online Community Question Answering Services
title_full_unstemmed Accessing Accumulated Knowledge in Online Community Question Answering Services
title_short Accessing Accumulated Knowledge in Online Community Question Answering Services
title_sort accessing accumulated knowledge in online community question answering services
topic QA75 Electronic computers. Computer science
url http://ir.unimas.my/id/eprint/13243/
http://ir.unimas.my/id/eprint/13243/7/IKC2015%20-%20Accessing%20accumulated%20knowledge%20in%20Online%20Community%20Question%20Answering%20Services%20%28abstract%29.pdf