Comparison of product visualizations on consumer learning in e-commerce

E-commerce has become increasingly popular in this era of globalization due to its convenience to both vendors and buyers conducting their business and purchase through the internet. The first thing consumers need to do when engaging with an e-commerce website is to learn about the particular produc...

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Bibliographic Details
Main Author: Lau, Chiew Hoon
Format: Final Year Project Report / IMRAD
Language:English
English
Published: Universiti Malaysia Sarawak, (UNIMAS) 2015
Subjects:
Online Access:http://ir.unimas.my/id/eprint/12145/
http://ir.unimas.my/id/eprint/12145/1/Comparison%20of%20product%20visualizations%20on%20consumer%20learning%20in%20e-commerce%20%2824pgs%29.pdf
http://ir.unimas.my/id/eprint/12145/8/Lau%20Chiew%20Hoon%20ft.pdf
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author Lau, Chiew Hoon
author_facet Lau, Chiew Hoon
author_sort Lau, Chiew Hoon
building UNIMAS Institutional Repository
collection Online Access
description E-commerce has become increasingly popular in this era of globalization due to its convenience to both vendors and buyers conducting their business and purchase through the internet. The first thing consumers need to do when engaging with an e-commerce website is to learn about the particular product before deciding whether to purchase or not. Product visualization can improve consumer learning hence playing a significant role in influencing the consumer's buying behaviour. This project aims to compare the effect of product visualization using static 2-D and interactive 3-D product visualization on consumer learning. In addition, this study also investigate the influences ofthe interactivity on consumer learning. Two webpages with static 2-D and interactive 3-D product visualization respectively were developed and evaluated through experimental research using betweensubject design methodology. Sixty participants were selected randomly using convenient sampling method where the data is analysed using the Independent Samples T -Test with SPSS. From the result, it is shown that interactive 3-D product visualization in an ecommerce website positively influences the product knowledge, brand attitude, and purchase intention ofconsumers. We also found that interactivity in interactive 3-D product visualization enhances the consumer learning as compared to the static 2-D product visualization. These results highlighted the importance of product visualization and interactivity on consumers' buying behaviour.
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institution Universiti Malaysia Sarawak
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language English
English
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spelling unimas-121452024-02-21T07:16:54Z http://ir.unimas.my/id/eprint/12145/ Comparison of product visualizations on consumer learning in e-commerce Lau, Chiew Hoon H Social Sciences (General) E-commerce has become increasingly popular in this era of globalization due to its convenience to both vendors and buyers conducting their business and purchase through the internet. The first thing consumers need to do when engaging with an e-commerce website is to learn about the particular product before deciding whether to purchase or not. Product visualization can improve consumer learning hence playing a significant role in influencing the consumer's buying behaviour. This project aims to compare the effect of product visualization using static 2-D and interactive 3-D product visualization on consumer learning. In addition, this study also investigate the influences ofthe interactivity on consumer learning. Two webpages with static 2-D and interactive 3-D product visualization respectively were developed and evaluated through experimental research using betweensubject design methodology. Sixty participants were selected randomly using convenient sampling method where the data is analysed using the Independent Samples T -Test with SPSS. From the result, it is shown that interactive 3-D product visualization in an ecommerce website positively influences the product knowledge, brand attitude, and purchase intention ofconsumers. We also found that interactivity in interactive 3-D product visualization enhances the consumer learning as compared to the static 2-D product visualization. These results highlighted the importance of product visualization and interactivity on consumers' buying behaviour. Universiti Malaysia Sarawak, (UNIMAS) 2015 Final Year Project Report / IMRAD NonPeerReviewed text en http://ir.unimas.my/id/eprint/12145/1/Comparison%20of%20product%20visualizations%20on%20consumer%20learning%20in%20e-commerce%20%2824pgs%29.pdf text en http://ir.unimas.my/id/eprint/12145/8/Lau%20Chiew%20Hoon%20ft.pdf Lau, Chiew Hoon (2015) Comparison of product visualizations on consumer learning in e-commerce. [Final Year Project Report / IMRAD] (Unpublished)
spellingShingle H Social Sciences (General)
Lau, Chiew Hoon
Comparison of product visualizations on consumer learning in e-commerce
title Comparison of product visualizations on consumer learning in e-commerce
title_full Comparison of product visualizations on consumer learning in e-commerce
title_fullStr Comparison of product visualizations on consumer learning in e-commerce
title_full_unstemmed Comparison of product visualizations on consumer learning in e-commerce
title_short Comparison of product visualizations on consumer learning in e-commerce
title_sort comparison of product visualizations on consumer learning in e-commerce
topic H Social Sciences (General)
url http://ir.unimas.my/id/eprint/12145/
http://ir.unimas.my/id/eprint/12145/1/Comparison%20of%20product%20visualizations%20on%20consumer%20learning%20in%20e-commerce%20%2824pgs%29.pdf
http://ir.unimas.my/id/eprint/12145/8/Lau%20Chiew%20Hoon%20ft.pdf