Assessing the user experience of airlines websites in Malaysia based on customer centered design

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Assessing the user experience of airlines websites in Malaysia based on customer centered design

The explosion of the World Wide Web has significantly transformed the airline industry. Hence the online ticketing has become a famous and convenient way. As a result, the demand towards this system has tremendously increased. This system supports to reduce the service cost hence presents the possib...

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Bibliographic Details
Main Authors:	Syahrul Nizam, Junaini, Yee, Andy Wee
Format:	Proceeding
Language:	English
Published:	Universiti Malaysia Sarawak, (UNIMAS) 2005
Subjects:	T Technology (General)
Online Access:	http://ir.unimas.my/id/eprint/1193/ http://ir.unimas.my/id/eprint/1193/1/66_iiwas2005%2B-%2Biris.pdf

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