Examining the Effects of Leadership, Market Orientation and Leader Member Exchange (LMX) on Organisational Performance
Based on the theory of customer value, comprehending the needs of customers and creating value for them is crucial for organisations to be competitive in the marketplace. Although there is an upward trend in the study of customer value, it is not known if the impact of leadership and market orientat...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
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Kaunas University of Technology
2015
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| Subjects: | |
| Online Access: | http://ir.unimas.my/id/eprint/10595/ http://ir.unimas.my/id/eprint/10595/1/Examining.pdf |
| _version_ | 1848836815703769088 |
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| author | Lo, May-Chiun Abang Azlan, Mohamad T., Ramayah Chai, Wang Yin |
| author_facet | Lo, May-Chiun Abang Azlan, Mohamad T., Ramayah Chai, Wang Yin |
| author_sort | Lo, May-Chiun |
| building | UNIMAS Institutional Repository |
| collection | Online Access |
| description | Based on the theory of customer value, comprehending the needs of customers and creating value for them is crucial for organisations to be competitive in the marketplace. Although there is an upward trend in the study of customer value, it is not known if the impact of leadership and market orientation on performance was researched in any studies. In this study, the concept of market orientation is comprised of three-dimensional constructs, while leadership consists of two-dimensional constructs. This study endeavours to investigate the constructs of market orientation, leadership and organisational performance in a single framework. To do so, a total of 184 financial services companies in Malaysia took part in this
research. The analysis highlights that organisational performance was impacted by various components of market
orientation. This paper further discusses the findings’ implications, limitation of the study and future research directions. |
| first_indexed | 2025-11-15T06:29:46Z |
| format | Article |
| id | unimas-10595 |
| institution | Universiti Malaysia Sarawak |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T06:29:46Z |
| publishDate | 2015 |
| publisher | Kaunas University of Technology |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | unimas-105952022-01-28T01:28:07Z http://ir.unimas.my/id/eprint/10595/ Examining the Effects of Leadership, Market Orientation and Leader Member Exchange (LMX) on Organisational Performance Lo, May-Chiun Abang Azlan, Mohamad T., Ramayah Chai, Wang Yin H Social Sciences (General) HB Economic Theory Based on the theory of customer value, comprehending the needs of customers and creating value for them is crucial for organisations to be competitive in the marketplace. Although there is an upward trend in the study of customer value, it is not known if the impact of leadership and market orientation on performance was researched in any studies. In this study, the concept of market orientation is comprised of three-dimensional constructs, while leadership consists of two-dimensional constructs. This study endeavours to investigate the constructs of market orientation, leadership and organisational performance in a single framework. To do so, a total of 184 financial services companies in Malaysia took part in this research. The analysis highlights that organisational performance was impacted by various components of market orientation. This paper further discusses the findings’ implications, limitation of the study and future research directions. Kaunas University of Technology 2015 Article PeerReviewed text en http://ir.unimas.my/id/eprint/10595/1/Examining.pdf Lo, May-Chiun and Abang Azlan, Mohamad and T., Ramayah and Chai, Wang Yin (2015) Examining the Effects of Leadership, Market Orientation and Leader Member Exchange (LMX) on Organisational Performance. Inzinerine Ekonomika-Engineering Economics, 26 (4). pp. 409-421. ISSN 2029-5839 http://www.inzeko.ktu.lt/index.php/EE/article/view/7656 DOI: http://dx.doi.org/10.5755/j01.ee.26.4.7656 |
| spellingShingle | H Social Sciences (General) HB Economic Theory Lo, May-Chiun Abang Azlan, Mohamad T., Ramayah Chai, Wang Yin Examining the Effects of Leadership, Market Orientation and Leader Member Exchange (LMX) on Organisational Performance |
| title | Examining the Effects of Leadership, Market Orientation and Leader Member Exchange (LMX) on Organisational Performance |
| title_full | Examining the Effects of Leadership, Market Orientation and Leader Member Exchange (LMX) on Organisational Performance |
| title_fullStr | Examining the Effects of Leadership, Market Orientation and Leader Member Exchange (LMX) on Organisational Performance |
| title_full_unstemmed | Examining the Effects of Leadership, Market Orientation and Leader Member Exchange (LMX) on Organisational Performance |
| title_short | Examining the Effects of Leadership, Market Orientation and Leader Member Exchange (LMX) on Organisational Performance |
| title_sort | examining the effects of leadership, market orientation and leader member exchange (lmx) on organisational performance |
| topic | H Social Sciences (General) HB Economic Theory |
| url | http://ir.unimas.my/id/eprint/10595/ http://ir.unimas.my/id/eprint/10595/ http://ir.unimas.my/id/eprint/10595/ http://ir.unimas.my/id/eprint/10595/1/Examining.pdf |