Perceptions of support staff I of Chief Minister department (Kuching) on the factors affecting total quality management practices

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Perceptions of support staff I of Chief Minister department (Kuching) on the factors affecting total quality management practices

The purpose of conducting of this study is to investigate on the perceptions of Support Staff I of Chief Minister Department (Kuching) on the factors such as employees perceptions towards Total Quality Management (TQM), management commitment and leadership, employee knowledge on TQM and employees...

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Bibliographic Details
Main Author:	Agnes, Sabang
Format:	Thesis
Language:	English
Published:	Universiti Malaysia Sarawak, (UNIMAS) 2011
Subjects:	H Social Sciences (General)
Online Access:	http://ir.unimas.my/id/eprint/10362/ http://ir.unimas.my/id/eprint/10362/2/Agnes%20Sabang%20ft.pdf

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