Promoting public transport by improving its service quality
Population in Kampar town ,Perak, increased by 2013 and it will cause traffic congestion and pollution. To protect Kampar town, public transportation need improvement so that people in Kampar town like to use public transport. Quality of bus service decrease by 2011 until now. People refuse to r...
| Main Author: | Noorazila, Asman |
|---|---|
| Format: | Undergraduates Project Papers |
| Language: | English |
| Published: |
2014
|
| Subjects: | |
| Online Access: | http://umpir.ump.edu.my/id/eprint/9831/ http://umpir.ump.edu.my/id/eprint/9831/1/NOORAZILA%20BINTI%20ASMAN%20%23.PDF |
Similar Items
The level of service quality for the public transport : a study of Rapid Kuantan in Kuantan routes
by: Muhammad Firdaus, Ismail
Published: (2013)
by: Muhammad Firdaus, Ismail
Published: (2013)
A study on public transport quality of service from user of view (casestudy: Kota Kinabalu)
by: Muhammad Ismail, Jaafar
Published: (2014)
by: Muhammad Ismail, Jaafar
Published: (2014)
The impact of technology application in the improvement of service delivery: a case study at the Road Transport Department Malaysia law enforcement division of Pulau Pinang
by: Hilmi Rasyad, Mohd Hassan
Published: (2013)
by: Hilmi Rasyad, Mohd Hassan
Published: (2013)
Quality of work life orientation : antecedents and effects on organizational commitment in the Malaysian public service / Rosslina binti Ahmad Mokhtar
by: Rosslina, Ahmad Mokhtar
Published: (2011)
by: Rosslina, Ahmad Mokhtar
Published: (2011)
The study of services quality by Rapid Kuantan bus
by: Noordiana, Baharom
Published: (2014)
by: Noordiana, Baharom
Published: (2014)
Corporate image, service quality, customer perceived value, relationship quality and its effect on switching intention among Islamic banking customers in Malaysia / Nor Hashima binti Hashim.
by: Nor Hashima, Hashim
Published: (2011)
by: Nor Hashima, Hashim
Published: (2011)
An Empirical View on Ethical Values and Moralism of Public Bus Service in Kuantan
by: Diyana, Kamarudin, et al.
Published: (2019)
by: Diyana, Kamarudin, et al.
Published: (2019)
Telecommuting and transportation: relationship and implications
by: Kadar Hamsa, Abdul Azeez, et al.
Published: (2009)
by: Kadar Hamsa, Abdul Azeez, et al.
Published: (2009)
Factors influencing quality performance of customer service : a case study
by: Lim, Chez Yeen.
Published: (2003)
by: Lim, Chez Yeen.
Published: (2003)
Residents’ satisfaction on property management service in public rental housing: a study of Chongqing, China
by: Tang, Haoling
Published: (2022)
by: Tang, Haoling
Published: (2022)
Charge Transport through Electrospun SnO2 Nanoflowers and
Nanofibers: Role of Surface Trap Density on Electron Transport
Dynamics
by: Elumalai, Naveen Kumar, et al.
Published: (2012)
by: Elumalai, Naveen Kumar, et al.
Published: (2012)
Feasibility of artificial intelligence in improving sales and service of insurance agents in the life insurance industry of Malaysia
by: Fong, Patrick Heng Yin
Published: (2023)
by: Fong, Patrick Heng Yin
Published: (2023)
Service Quality ad Property Owner Satisfaction in Building Management for Private Residence Property
by: Woon, Siew Lim
Published: (2016)
by: Woon, Siew Lim
Published: (2016)
An Assessment Of Occupants’ Satisfaction On The Property Management Service Quality: A Study On Mixeduse Building
by: Tum, Choo Yoong
Published: (2022)
by: Tum, Choo Yoong
Published: (2022)
A study of quality control circles in two selected ministries in the public sector / by Rohana bt. Ahmad
by: Ahmad, Rohana
Published: (1987)
by: Ahmad, Rohana
Published: (1987)
A study on preferred transportation mode among elderly in Klang valley
by: Chan, Evelynn Tung Lin
Published: (2022)
by: Chan, Evelynn Tung Lin
Published: (2022)
A study on service quality in relations towards customer satisfaction among express bus customer in Kuantan /
by: Nor Fillianie, Aziz
Published: (2013)
by: Nor Fillianie, Aziz
Published: (2013)
Lean Logistics of the Transportation of Fresh Fruit Bunches (FFB) in the Palm Oil Industry
by: Cheah, Cheng Teik, et al.
Published: (2018)
by: Cheah, Cheng Teik, et al.
Published: (2018)
Promoting Ethics and Integrity in Management Academic Research: Retraction Initiative
by: Ayodele, Freida Ozavize, et al.
Published: (2018)
by: Ayodele, Freida Ozavize, et al.
Published: (2018)
Quality improvement through implementation of poka yoke and six sigma methodology in thermal interface material coating industry
by: Kang, Boon Siang
Published: (2010)
by: Kang, Boon Siang
Published: (2010)
Local economic benefit in shopping and transportation: a study on tourists’ expenditure in Melaka, Malaysia
by: Mohamed Osman, Mariana, et al.
Published: (2016)
by: Mohamed Osman, Mariana, et al.
Published: (2016)
Promoting Research Governance Through Integrity And Ethical Practices: A Qualitative Study
by: Panigrahi, Shrikant, et al.
Published: (2017)
by: Panigrahi, Shrikant, et al.
Published: (2017)
Factors affecting service recovery performance and customer service employees
by: Shishi Kumar Piaralal,, et al.
Published: (2016)
by: Shishi Kumar Piaralal,, et al.
Published: (2016)
Perception of total quality management (TQM) implementation in the public sector : a case study of the Inland Revenue Board (IRB) of Malaysia / Nurseha binti Mahmud.
by: Mahmud, Nurseha
Published: (1997)
by: Mahmud, Nurseha
Published: (1997)
Kajian kefahaman dan keberkesanan "Quality improvement team" di pejabat pendidikan daerah Kota Bharu / Nik Ar. Azmin Nik Yusoff
by: Nik Yusoff, Nik Ar. Azmin
Published: (1998)
by: Nik Yusoff, Nik Ar. Azmin
Published: (1998)
Managing competency amongst drivers tradesman in the service corps : empirical investigation into user and provider perception of quality / Rosli bin Muhammad, Rosli bin Baharom
by: Muhammad, Rosli, et al.
Published: (2004)
by: Muhammad, Rosli, et al.
Published: (2004)
Entrepreneurial orientation of public enterprises in Malaysia
by: Harry, Entebang, et al.
Published: (2010)
by: Harry, Entebang, et al.
Published: (2010)
IT Service Desks: Management & Standards
by: Asari, Nadia Shazrin
Published: (2009)
by: Asari, Nadia Shazrin
Published: (2009)
A framework of facilities management service user indicators through user experience to achieve service excellence in waste management services in Malaysian local governments
by: Umar, Mohammed Akilu
Published: (2018)
by: Umar, Mohammed Akilu
Published: (2018)
Barriers and enablers to the adoption of halal transportation and halal warehousing services among halal manufacturers in Malaysia
by: Abdul Hafaz, Ngah
Published: (2016)
by: Abdul Hafaz, Ngah
Published: (2016)
Linking service climate with customer satisfaction in Perak hotel industry: a study from service provider perspective
by: H’ng, Chun Siang, et al.
Published: (2018)
by: H’ng, Chun Siang, et al.
Published: (2018)
Institute of Public Relations Malaysia: a historical perspective
by: Syed Abdullah Idid, Syed Arabi
Published: (2005)
by: Syed Abdullah Idid, Syed Arabi
Published: (2005)
Confirmatory factoral validity of public housing satisfaction constructs
by: Kasim, Rozilah, et al.
Published: (2017)
by: Kasim, Rozilah, et al.
Published: (2017)
Impact Of Roof Surface Material On Rainwater Runoff Quality In Public University
by: Iona Evinna Khanching, Geruka
Published: (2025)
by: Iona Evinna Khanching, Geruka
Published: (2025)
Study on the effectiveness of public private partnership (PPP) project in Malaysia
by: Zuraini, Zaimuddin
Published: (2014)
by: Zuraini, Zaimuddin
Published: (2014)
Corporate Governance And Directors’ Remuneration In Malaysian Public Listed Companies
by: Hasnah, Haron, et al.
Published: (2016)
by: Hasnah, Haron, et al.
Published: (2016)
Quality control in automotive industry
by: Wan Nur Ain Ruzana, Wan Ibrahim
Published: (2014)
by: Wan Nur Ain Ruzana, Wan Ibrahim
Published: (2014)
The Moment of Truth: A Key to Successful Services Marketing
by: Hultman, Jens
Published: (2005)
by: Hultman, Jens
Published: (2005)
Customer satisfaction in hotel service industry at Kuching area
by: Rani, Kalemuthu.
Published: (2004)
by: Rani, Kalemuthu.
Published: (2004)
Factors affecting the rate of employee retention in service industry
by: Lim, Ke Yee
Published: (2023)
by: Lim, Ke Yee
Published: (2023)
Similar Items
-
The level of service quality for the public transport : a study of Rapid Kuantan in Kuantan routes
by: Muhammad Firdaus, Ismail
Published: (2013) -
A study on public transport quality of service from user of view (casestudy: Kota Kinabalu)
by: Muhammad Ismail, Jaafar
Published: (2014) -
The impact of technology application in the improvement of service delivery: a case study at the Road Transport Department Malaysia law enforcement division of Pulau Pinang
by: Hilmi Rasyad, Mohd Hassan
Published: (2013) -
Quality of work life orientation : antecedents and effects on organizational commitment in the Malaysian public service / Rosslina binti Ahmad Mokhtar
by: Rosslina, Ahmad Mokhtar
Published: (2011) -
The study of services quality by Rapid Kuantan bus
by: Noordiana, Baharom
Published: (2014)