The impact of technology application in the improvement of service delivery: a case study at the Road Transport Department Malaysia law enforcement division of Pulau Pinang

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The impact of technology application in the improvement of service delivery: a case study at the Road Transport Department Malaysia law enforcement division of Pulau Pinang

This study is an attempt to learn the impact of ICT in service delivery with the special focus on Road Transport Department (JPJ) Malaysia. It deals with the service sector that implements ICT infrastructure to enhance the services being produced by the application of technology. This study aims to...

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Bibliographic Details
Main Author:	Hilmi Rasyad, Mohd Hassan
Format:	Undergraduates Project Papers
Language:	English
Published:	2013
Subjects:	HD Industries. Land use. Labor
Online Access:	http://umpir.ump.edu.my/id/eprint/9173/ http://umpir.ump.edu.my/id/eprint/9173/1/CD8435%20%40%2052.pdf

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