Modelling Reactive and Proactive Behaviour in Simulation: A Case Study in a University Organisation

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Modelling Reactive and Proactive Behaviour in Simulation: A Case Study in a University Organisation

This paper compares two well-known simulation techniques to model human reactive and different level of details for proactive behaviour modelling in service systems. The simulation methods used are Discrete Event Simulation (DES) and combined DES and Agent-Based Simulation (ABS) called DES-ABS. We c...

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Bibliographic Details
Main Authors:	Mazlina, Abdul Majid, Herawan, Tutut
Format:	Article
Language:	English English
Published:	SERSC 2013
Subjects:	T Technology (General) QA75 Electronic computers. Computer science
Online Access:	http://umpir.ump.edu.my/id/eprint/7351/ http://umpir.ump.edu.my/id/eprint/7351/1/fskkp-2012-mazlina-Modelling_Reactive.pdf http://umpir.ump.edu.my/id/eprint/7351/2/fskkp-2013-mazlina-Modelling_Reactive_and_Proactive.pdf

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