Integrating servitisation into the halal supply chain: a roadmap for sustainable business growth

Purpose The limited existing literature on the future research direction regarding how servitisation and the halal supply chain interact motivates this study. The paper aims to integrate servitisation into the halal supply chain by proposing an integration roadmap for successful adoption in the hal...

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Main Authors: Ibrahim Saleh, Hassan, Fernando, Yudi
Format: Article
Language:English
Published: Emerald Publisher 2025
Subjects:
Online Access:https://umpir.ump.edu.my/id/eprint/45425/
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author Ibrahim Saleh, Hassan
Fernando, Yudi
author_facet Ibrahim Saleh, Hassan
Fernando, Yudi
author_sort Ibrahim Saleh, Hassan
building UMP Institutional Repository
collection Online Access
description Purpose The limited existing literature on the future research direction regarding how servitisation and the halal supply chain interact motivates this study. The paper aims to integrate servitisation into the halal supply chain by proposing an integration roadmap for successful adoption in the halal industry. Design/methodology/approach The study used the preferred reporting items for systematic reviews and meta-analyses method. Initially, 1,830 documents from Scopus and Web of Science were reviewed. After screening and refining, 1,241 documents remained. The authors then assessed these in full text, narrowing it down to 61 papers for the study. Findings The study discovered that the literature concerning servitisation and halal supply chains lacks essential conceptualisation, presenting an opportunity for exploration within the halal industry. Furthermore, it revealed that integrating servitisation into the halal supply chain can foster sustainable business growth and enhance customer satisfaction. Additionally, the study indicated that the interaction between servitisation and the halal supply chain may impact customers’ purchasing decisions and improve profit generation performance. Practical implications The study confirmed that integrating servitisation into the halal supply chain is crucial. The proposed roadmap aims to enhance the firm’s service delivery performance and impact customer purchasing behaviour through increased brand loyalty. In terms of industrial implications, the study offers guidance for industries transitioning to servitisation. The integration of servitisation in the halal supply chain can enhance efficiency and the ability to provide halal products that align with customer preferences and requirements. Originality/value This study suggests integrating servitisation into halal supply chains and provides a roadmap for exploring future research directions towards sustainable business growth. It not only offers thematic research direction but also practical insights. The roadmap can guide future research and development, enhancing business efficiency and customer experiences. This study reveals the potential of servitisation in halal supply chains and encourages further research on their interaction.
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spelling ump-454252025-10-10T09:26:29Z https://umpir.ump.edu.my/id/eprint/45425/ Integrating servitisation into the halal supply chain: a roadmap for sustainable business growth Ibrahim Saleh, Hassan Fernando, Yudi HD28 Management. Industrial Management HF Commerce Purpose The limited existing literature on the future research direction regarding how servitisation and the halal supply chain interact motivates this study. The paper aims to integrate servitisation into the halal supply chain by proposing an integration roadmap for successful adoption in the halal industry. Design/methodology/approach The study used the preferred reporting items for systematic reviews and meta-analyses method. Initially, 1,830 documents from Scopus and Web of Science were reviewed. After screening and refining, 1,241 documents remained. The authors then assessed these in full text, narrowing it down to 61 papers for the study. Findings The study discovered that the literature concerning servitisation and halal supply chains lacks essential conceptualisation, presenting an opportunity for exploration within the halal industry. Furthermore, it revealed that integrating servitisation into the halal supply chain can foster sustainable business growth and enhance customer satisfaction. Additionally, the study indicated that the interaction between servitisation and the halal supply chain may impact customers’ purchasing decisions and improve profit generation performance. Practical implications The study confirmed that integrating servitisation into the halal supply chain is crucial. The proposed roadmap aims to enhance the firm’s service delivery performance and impact customer purchasing behaviour through increased brand loyalty. In terms of industrial implications, the study offers guidance for industries transitioning to servitisation. The integration of servitisation in the halal supply chain can enhance efficiency and the ability to provide halal products that align with customer preferences and requirements. Originality/value This study suggests integrating servitisation into halal supply chains and provides a roadmap for exploring future research directions towards sustainable business growth. It not only offers thematic research direction but also practical insights. The roadmap can guide future research and development, enhancing business efficiency and customer experiences. This study reveals the potential of servitisation in halal supply chains and encourages further research on their interaction. Emerald Publisher 2025-05-12 Article PeerReviewed text en https://umpir.ump.edu.my/id/eprint/45425/1/Integrating%20servitisation%20into%20the%20halal.pdf Ibrahim Saleh, Hassan and Fernando, Yudi (2025) Integrating servitisation into the halal supply chain: a roadmap for sustainable business growth. Journal of Islamic Marketing, 16 (3). pp. 906-928. ISSN 1759-0833. (Published) https://doi.org/10.1108/JIMA-01-2024-0028 https://doi.org/10.1108/JIMA-01-2024-0028 https://doi.org/10.1108/JIMA-01-2024-0028
spellingShingle HD28 Management. Industrial Management
HF Commerce
Ibrahim Saleh, Hassan
Fernando, Yudi
Integrating servitisation into the halal supply chain: a roadmap for sustainable business growth
title Integrating servitisation into the halal supply chain: a roadmap for sustainable business growth
title_full Integrating servitisation into the halal supply chain: a roadmap for sustainable business growth
title_fullStr Integrating servitisation into the halal supply chain: a roadmap for sustainable business growth
title_full_unstemmed Integrating servitisation into the halal supply chain: a roadmap for sustainable business growth
title_short Integrating servitisation into the halal supply chain: a roadmap for sustainable business growth
title_sort integrating servitisation into the halal supply chain: a roadmap for sustainable business growth
topic HD28 Management. Industrial Management
HF Commerce
url https://umpir.ump.edu.my/id/eprint/45425/
https://umpir.ump.edu.my/id/eprint/45425/
https://umpir.ump.edu.my/id/eprint/45425/