Ergonomic Risk Factors And Musculoskeletal Disorders Among Cashier Workers

Ergonomic risk factors and musculoskeletal disorders (MSDs) are a critical occupational health issue among retail cashiers due to prolonged standing, repetitive movements, and awkward postures. This study aimed to examine the correlations between ergonomic risk factors and musculoskeletal discomfort...

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Main Author: Nur Afiqah Alya, Zahari
Format: Undergraduates Project Papers
Language:English
Published: 2025
Subjects:
Online Access:https://umpir.ump.edu.my/id/eprint/45302/
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author Nur Afiqah Alya, Zahari
author_facet Nur Afiqah Alya, Zahari
author_sort Nur Afiqah Alya, Zahari
building UMP Institutional Repository
collection Online Access
description Ergonomic risk factors and musculoskeletal disorders (MSDs) are a critical occupational health issue among retail cashiers due to prolonged standing, repetitive movements, and awkward postures. This study aimed to examine the correlations between ergonomic risk factors and musculoskeletal discomfort among cashiers working in three hypermarkets in Kelantan. A cross-sectional study was conducted using the Nordic Body Map Questionnaire and Rapid Entire Body Assessment (REBA). A total of 44 cashiers, selected through proportionate stratified sampling, participated in the study. The findings revealed significant correlations between REBA scores and pain in specific body regions, including the lower back (r = 0.341, p = 0.024), left upper arm (r = 0.301, p = 0.047), and right foot (r = 0.334, p = 0.027). Repetitive tasks, prolonged standing, and improper workstation setups were identified as key contributors to MSDs. These results highlight the need for ergonomic interventions, such as adjustable workstations, regular breaks, and ergonomic training programs, to mitigate the risk of MSDs among cashiers. In conclusion, this study emphasizes the importance of proactive measures to reduce ergonomic risks in the retail sector. The findings provide valuable insights for employers and hypermarket organizations to enhance workplace safety and improve employee well-being in retail environments.
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spelling ump-453022025-08-11T02:15:59Z https://umpir.ump.edu.my/id/eprint/45302/ Ergonomic Risk Factors And Musculoskeletal Disorders Among Cashier Workers Nur Afiqah Alya, Zahari HD Industries. Land use. Labor T Technology (General) Ergonomic risk factors and musculoskeletal disorders (MSDs) are a critical occupational health issue among retail cashiers due to prolonged standing, repetitive movements, and awkward postures. This study aimed to examine the correlations between ergonomic risk factors and musculoskeletal discomfort among cashiers working in three hypermarkets in Kelantan. A cross-sectional study was conducted using the Nordic Body Map Questionnaire and Rapid Entire Body Assessment (REBA). A total of 44 cashiers, selected through proportionate stratified sampling, participated in the study. The findings revealed significant correlations between REBA scores and pain in specific body regions, including the lower back (r = 0.341, p = 0.024), left upper arm (r = 0.301, p = 0.047), and right foot (r = 0.334, p = 0.027). Repetitive tasks, prolonged standing, and improper workstation setups were identified as key contributors to MSDs. These results highlight the need for ergonomic interventions, such as adjustable workstations, regular breaks, and ergonomic training programs, to mitigate the risk of MSDs among cashiers. In conclusion, this study emphasizes the importance of proactive measures to reduce ergonomic risks in the retail sector. The findings provide valuable insights for employers and hypermarket organizations to enhance workplace safety and improve employee well-being in retail environments. 2025-01 Undergraduates Project Papers NonPeerReviewed pdf en https://umpir.ump.edu.my/id/eprint/45302/1/Ergonomic%20Risk%20Factors%20And%20Musculoskeletal%20Disorders%20Among%20Cashier%20Workers.pdf Nur Afiqah Alya, Zahari (2025) Ergonomic Risk Factors And Musculoskeletal Disorders Among Cashier Workers. Faculty of Industrial Sciences and Technology, Universti Malaysia Pahang Al-Sultan Abdullah.
spellingShingle HD Industries. Land use. Labor
T Technology (General)
Nur Afiqah Alya, Zahari
Ergonomic Risk Factors And Musculoskeletal Disorders Among Cashier Workers
title Ergonomic Risk Factors And Musculoskeletal Disorders Among Cashier Workers
title_full Ergonomic Risk Factors And Musculoskeletal Disorders Among Cashier Workers
title_fullStr Ergonomic Risk Factors And Musculoskeletal Disorders Among Cashier Workers
title_full_unstemmed Ergonomic Risk Factors And Musculoskeletal Disorders Among Cashier Workers
title_short Ergonomic Risk Factors And Musculoskeletal Disorders Among Cashier Workers
title_sort ergonomic risk factors and musculoskeletal disorders among cashier workers
topic HD Industries. Land use. Labor
T Technology (General)
url https://umpir.ump.edu.my/id/eprint/45302/