Evaluating the usability and performance of e-commerce database transaction systems under real-time stress using McCall’s quality model
E-commerce depends on database transaction systems to handle large numbers of user interactions and transactions effectively and securely. In the current literature, numerous investigations have sought to determine the usability of the systems based on McCall’s Quality Model; however, assessing syst...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
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Majmaah University Center for Publishing and Translation
2025
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| Online Access: | http://umpir.ump.edu.my/id/eprint/44928/ http://umpir.ump.edu.my/id/eprint/44928/1/Evaluating%20the%20Usability%20and%20Performance%20of%20E-Commerce%20Database%20.pdf |
| _version_ | 1848827217358880768 |
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| author | Siti Solehah, Othman Noraziah, Ahmad Roslina, Mohd Sidek |
| author_facet | Siti Solehah, Othman Noraziah, Ahmad Roslina, Mohd Sidek |
| author_sort | Siti Solehah, Othman |
| building | UMP Institutional Repository |
| collection | Online Access |
| description | E-commerce depends on database transaction systems to handle large numbers of user interactions and transactions effectively and securely. In the current literature, numerous investigations have sought to determine the usability of the systems based on McCall’s Quality Model; however, assessing system performance under real-time stress situations has not been explored much. This builds on previous research regarding adding stress testing to identify how usability, as well as performance, is impacted in heavy traffic. The present work employs an improved evaluation framework and encompasses major platforms like Shopee, Lazada, Amazon, and Flipkart and major factors, including Efficiency, Reliability, and Integrity. Implications of the study will help in designing strategies for increasing system reliability and transaction continuity and developing strategies to increase user satisfaction in present day scalable online trading environments. |
| first_indexed | 2025-11-15T03:57:12Z |
| format | Article |
| id | ump-44928 |
| institution | Universiti Malaysia Pahang |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T03:57:12Z |
| publishDate | 2025 |
| publisher | Majmaah University Center for Publishing and Translation |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | ump-449282025-06-25T08:27:44Z http://umpir.ump.edu.my/id/eprint/44928/ Evaluating the usability and performance of e-commerce database transaction systems under real-time stress using McCall’s quality model Siti Solehah, Othman Noraziah, Ahmad Roslina, Mohd Sidek QA75 Electronic computers. Computer science QA76 Computer software E-commerce depends on database transaction systems to handle large numbers of user interactions and transactions effectively and securely. In the current literature, numerous investigations have sought to determine the usability of the systems based on McCall’s Quality Model; however, assessing system performance under real-time stress situations has not been explored much. This builds on previous research regarding adding stress testing to identify how usability, as well as performance, is impacted in heavy traffic. The present work employs an improved evaluation framework and encompasses major platforms like Shopee, Lazada, Amazon, and Flipkart and major factors, including Efficiency, Reliability, and Integrity. Implications of the study will help in designing strategies for increasing system reliability and transaction continuity and developing strategies to increase user satisfaction in present day scalable online trading environments. Majmaah University Center for Publishing and Translation 2025 Article PeerReviewed pdf en cc_by_4 http://umpir.ump.edu.my/id/eprint/44928/1/Evaluating%20the%20Usability%20and%20Performance%20of%20E-Commerce%20Database%20.pdf Siti Solehah, Othman and Noraziah, Ahmad and Roslina, Mohd Sidek (2025) Evaluating the usability and performance of e-commerce database transaction systems under real-time stress using McCall’s quality model. Journal of Engineering and Applied Sciences, 12 (1). pp. 67-73. ISSN E-ISSN 1658-7073; ISSN 1658-6638. (Published) http://dx.doi.org/10.5455/jeas.2025010608 10.5455/jeas.2025010608 |
| spellingShingle | QA75 Electronic computers. Computer science QA76 Computer software Siti Solehah, Othman Noraziah, Ahmad Roslina, Mohd Sidek Evaluating the usability and performance of e-commerce database transaction systems under real-time stress using McCall’s quality model |
| title | Evaluating the usability and performance of e-commerce database transaction systems under real-time stress using McCall’s quality model |
| title_full | Evaluating the usability and performance of e-commerce database transaction systems under real-time stress using McCall’s quality model |
| title_fullStr | Evaluating the usability and performance of e-commerce database transaction systems under real-time stress using McCall’s quality model |
| title_full_unstemmed | Evaluating the usability and performance of e-commerce database transaction systems under real-time stress using McCall’s quality model |
| title_short | Evaluating the usability and performance of e-commerce database transaction systems under real-time stress using McCall’s quality model |
| title_sort | evaluating the usability and performance of e-commerce database transaction systems under real-time stress using mccall’s quality model |
| topic | QA75 Electronic computers. Computer science QA76 Computer software |
| url | http://umpir.ump.edu.my/id/eprint/44928/ http://umpir.ump.edu.my/id/eprint/44928/ http://umpir.ump.edu.my/id/eprint/44928/ http://umpir.ump.edu.my/id/eprint/44928/1/Evaluating%20the%20Usability%20and%20Performance%20of%20E-Commerce%20Database%20.pdf |