Developing a Total Quality Management (TQM) relationship model: the mediating role of organizational citizenship behavior in enhancing project performance in construction projects

Developing a Total Quality Management (TQM) relationship model: the mediating role of organizational citizenship behavior in enhancing project performance in construction projects

Past literature suggested that TQM factors are likely to enhance a firm’s performance. A significant volume of existing literature has checked the relationship among TQM factors and different dimensions of performance such as quality performance, business performance and marketing success in various...

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Bibliographic Details
Main Author: Wafa Rashid, Salim Alalyani
Format: Thesis
Language:English
Published: 2024
Subjects:
HD28 Management. Industrial Management
Online Access:http://umpir.ump.edu.my/id/eprint/44895/
http://umpir.ump.edu.my/id/eprint/44895/1/Developing%20a%20Total%20Quality%20Management%20%28TQM%29%20relationship%20model%20the%20mediating%20role%20of%20organizational%20citizenship%20behavior%20in%20enhancing%20project%20performance%20in%20construction%20projects.pdf

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