Enhancing motivation and addressing challenges in ESL writing using google docs: Insights from Malaysian tertiary students

This study evaluates the motivation and challenges of using Google Docs for collaborative writing among 80 students aged 18 to 21. The research employed purposive and quota sampling to ensure a diverse and relevant participant pool. An online questionnaire, divided into five sections, gathered data...

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Main Authors: Zuraina, Ali, Sharifatun Naim, Shahidan
Format: Book Chapter
Language:English
English
Published: Penerbit UMPSA
Subjects:
Online Access:http://umpir.ump.edu.my/id/eprint/43554/
http://umpir.ump.edu.my/id/eprint/43554/2/INTRO_TECHNOLOGY-INTEGRATION%20IN%20LANGUAGE%20STUDIES.pdf
http://umpir.ump.edu.my/id/eprint/43554/1/ENHANCING%20MOTIVATION%20AND%20ADDRESSING%20CHALLENGES%20IN%20ESL%20WRITING%20USING%20GOOGLE%20DOCS%20-%20INSIGHTS%20FROM%20MALAYSIAN%20TERTIARY%20STUDENTS.pdf
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author Zuraina, Ali
Sharifatun Naim, Shahidan
author_facet Zuraina, Ali
Sharifatun Naim, Shahidan
author_sort Zuraina, Ali
building UMP Institutional Repository
collection Online Access
description This study evaluates the motivation and challenges of using Google Docs for collaborative writing among 80 students aged 18 to 21. The research employed purposive and quota sampling to ensure a diverse and relevant participant pool. An online questionnaire, divided into five sections, gathered data on demographics, familiarity with Google Docs, and both motivational benefits and challenges experienced by students. Results revealed high motivational benefits, with mean scores of 4.59 for improving writing skills through peer feedback and 4.19 for engaging in beneficial discussions. However, technical issues and social discomfort were noted, with mean scores indicating difficulties with internet restrictions and embarrassment from peer edits. The study suggests that while Google Docs enhances student engagement and motivation through collaborative features, addressing technical and social barriers is essential. Recommendations include providing instructional support and fostering a supportive feedback environment to maximise the tool’s effectiveness. Future research should explore integrating Google Docs into blended classrooms and adapting it to diverse learning needs.
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institution_category Local University
language English
English
last_indexed 2025-11-15T03:52:13Z
publisher Penerbit UMPSA
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spelling ump-435542025-01-09T04:56:15Z http://umpir.ump.edu.my/id/eprint/43554/ Enhancing motivation and addressing challenges in ESL writing using google docs: Insights from Malaysian tertiary students Zuraina, Ali Sharifatun Naim, Shahidan LB2300 Higher Education T Technology (General) This study evaluates the motivation and challenges of using Google Docs for collaborative writing among 80 students aged 18 to 21. The research employed purposive and quota sampling to ensure a diverse and relevant participant pool. An online questionnaire, divided into five sections, gathered data on demographics, familiarity with Google Docs, and both motivational benefits and challenges experienced by students. Results revealed high motivational benefits, with mean scores of 4.59 for improving writing skills through peer feedback and 4.19 for engaging in beneficial discussions. However, technical issues and social discomfort were noted, with mean scores indicating difficulties with internet restrictions and embarrassment from peer edits. The study suggests that while Google Docs enhances student engagement and motivation through collaborative features, addressing technical and social barriers is essential. Recommendations include providing instructional support and fostering a supportive feedback environment to maximise the tool’s effectiveness. Future research should explore integrating Google Docs into blended classrooms and adapting it to diverse learning needs. Penerbit UMPSA Book Chapter PeerReviewed pdf en http://umpir.ump.edu.my/id/eprint/43554/2/INTRO_TECHNOLOGY-INTEGRATION%20IN%20LANGUAGE%20STUDIES.pdf pdf en http://umpir.ump.edu.my/id/eprint/43554/1/ENHANCING%20MOTIVATION%20AND%20ADDRESSING%20CHALLENGES%20IN%20ESL%20WRITING%20USING%20GOOGLE%20DOCS%20-%20INSIGHTS%20FROM%20MALAYSIAN%20TERTIARY%20STUDENTS.pdf Zuraina, Ali and Sharifatun Naim, Shahidan Enhancing motivation and addressing challenges in ESL writing using google docs: Insights from Malaysian tertiary students. In: Technology-integration in language studies: Cultivating future paradigms. Penerbit UMPSA, Pahang, pp. 109-128. ISBN 978-629-7641-00-0
spellingShingle LB2300 Higher Education
T Technology (General)
Zuraina, Ali
Sharifatun Naim, Shahidan
Enhancing motivation and addressing challenges in ESL writing using google docs: Insights from Malaysian tertiary students
title Enhancing motivation and addressing challenges in ESL writing using google docs: Insights from Malaysian tertiary students
title_full Enhancing motivation and addressing challenges in ESL writing using google docs: Insights from Malaysian tertiary students
title_fullStr Enhancing motivation and addressing challenges in ESL writing using google docs: Insights from Malaysian tertiary students
title_full_unstemmed Enhancing motivation and addressing challenges in ESL writing using google docs: Insights from Malaysian tertiary students
title_short Enhancing motivation and addressing challenges in ESL writing using google docs: Insights from Malaysian tertiary students
title_sort enhancing motivation and addressing challenges in esl writing using google docs: insights from malaysian tertiary students
topic LB2300 Higher Education
T Technology (General)
url http://umpir.ump.edu.my/id/eprint/43554/
http://umpir.ump.edu.my/id/eprint/43554/2/INTRO_TECHNOLOGY-INTEGRATION%20IN%20LANGUAGE%20STUDIES.pdf
http://umpir.ump.edu.my/id/eprint/43554/1/ENHANCING%20MOTIVATION%20AND%20ADDRESSING%20CHALLENGES%20IN%20ESL%20WRITING%20USING%20GOOGLE%20DOCS%20-%20INSIGHTS%20FROM%20MALAYSIAN%20TERTIARY%20STUDENTS.pdf