Improving malaysian automotive SMEs operational performance through lean practices : The moderating effects of human factor ergonomics

Although there is evidence that implementing lean principles improve performance, many organizations still fail to achieve their goals because they neglect the human factor of human factor ergonomics. Hence, this study aims to investigate the relationship between lean implementation on operational p...

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Main Authors: Norhana, Mohd Aripin, Fatimah, Mahmud, Lee, Khai Loon, Suhaidah, Hussain, Nawanir, Gusman
Format: Book Chapter
Language:English
English
Published: Springer Nature 2024
Subjects:
Online Access:http://umpir.ump.edu.my/id/eprint/42550/
http://umpir.ump.edu.my/id/eprint/42550/1/Improving%20malaysian%20automotive%20SMEs%20operational%20performance%20through%20lean%20practices.pdf
http://umpir.ump.edu.my/id/eprint/42550/2/Improving%20malaysian%20automotive%20SMEs%20operational%20performance%20through%20lean%20practices_The%20moderating%20effects%20of%20human%20factor%20ergonomics_ABS.pdf
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author Norhana, Mohd Aripin
Fatimah, Mahmud
Lee, Khai Loon
Suhaidah, Hussain
Nawanir, Gusman
author_facet Norhana, Mohd Aripin
Fatimah, Mahmud
Lee, Khai Loon
Suhaidah, Hussain
Nawanir, Gusman
author_sort Norhana, Mohd Aripin
building UMP Institutional Repository
collection Online Access
description Although there is evidence that implementing lean principles improve performance, many organizations still fail to achieve their goals because they neglect the human factor of human factor ergonomics. Hence, this study aims to investigate the relationship between lean implementation on operational performance and the moderating role of human factor ergonomics (i.e., physical, managerial, psychosocial, work design factors). This survey-based study was a cross-sectional study, and the samples were drawn by simple random sampling procedure from SMEs automotive manufacturers in Malaysia with the final number of 132 respondents. In total, five hypotheses were developed and tested statically using PLS-SEM through SmartPLS software. The result provided evidence that lean practices have a positive relationship on lean implementation. In addition, the moderating role of physical factors, managerial factors, and work design factors moderates the positive relationship between lean implementation and operational performance. However, psychosocial factors do not moderate this positive relationship because manufacturing often involves in standardized work, highly focus on efficiency, and must adhere to the given schedules which lead to psychosocial issue such as job satisfaction, mental workload, job stress, and psychological strain. This study contributes to expanding the boundary of the existing literature and contributes to the body of knowledge while providing insights to practitioners in tailoring strategies to integrate human factor ergonomics in their lean implementation efforts to leverage their operational performance.
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language English
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last_indexed 2025-11-15T03:48:03Z
publishDate 2024
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spelling ump-425502024-12-02T01:17:45Z http://umpir.ump.edu.my/id/eprint/42550/ Improving malaysian automotive SMEs operational performance through lean practices : The moderating effects of human factor ergonomics Norhana, Mohd Aripin Fatimah, Mahmud Lee, Khai Loon Suhaidah, Hussain Nawanir, Gusman HD Industries. Land use. Labor HD28 Management. Industrial Management Although there is evidence that implementing lean principles improve performance, many organizations still fail to achieve their goals because they neglect the human factor of human factor ergonomics. Hence, this study aims to investigate the relationship between lean implementation on operational performance and the moderating role of human factor ergonomics (i.e., physical, managerial, psychosocial, work design factors). This survey-based study was a cross-sectional study, and the samples were drawn by simple random sampling procedure from SMEs automotive manufacturers in Malaysia with the final number of 132 respondents. In total, five hypotheses were developed and tested statically using PLS-SEM through SmartPLS software. The result provided evidence that lean practices have a positive relationship on lean implementation. In addition, the moderating role of physical factors, managerial factors, and work design factors moderates the positive relationship between lean implementation and operational performance. However, psychosocial factors do not moderate this positive relationship because manufacturing often involves in standardized work, highly focus on efficiency, and must adhere to the given schedules which lead to psychosocial issue such as job satisfaction, mental workload, job stress, and psychological strain. This study contributes to expanding the boundary of the existing literature and contributes to the body of knowledge while providing insights to practitioners in tailoring strategies to integrate human factor ergonomics in their lean implementation efforts to leverage their operational performance. Springer Nature 2024 Book Chapter PeerReviewed pdf en http://umpir.ump.edu.my/id/eprint/42550/1/Improving%20malaysian%20automotive%20SMEs%20operational%20performance%20through%20lean%20practices.pdf pdf en http://umpir.ump.edu.my/id/eprint/42550/2/Improving%20malaysian%20automotive%20SMEs%20operational%20performance%20through%20lean%20practices_The%20moderating%20effects%20of%20human%20factor%20ergonomics_ABS.pdf Norhana, Mohd Aripin and Fatimah, Mahmud and Lee, Khai Loon and Suhaidah, Hussain and Nawanir, Gusman (2024) Improving malaysian automotive SMEs operational performance through lean practices : The moderating effects of human factor ergonomics. In: Springer Series in Design and Innovation. Springer Nature, Berlin, Germany, pp. 205-217. ISBN ISSN : 2661-8184 https://doi.org/10.1007/978-3-031-60863-6_17 https://doi.org/10.1007/978-3-031-60863-6_17
spellingShingle HD Industries. Land use. Labor
HD28 Management. Industrial Management
Norhana, Mohd Aripin
Fatimah, Mahmud
Lee, Khai Loon
Suhaidah, Hussain
Nawanir, Gusman
Improving malaysian automotive SMEs operational performance through lean practices : The moderating effects of human factor ergonomics
title Improving malaysian automotive SMEs operational performance through lean practices : The moderating effects of human factor ergonomics
title_full Improving malaysian automotive SMEs operational performance through lean practices : The moderating effects of human factor ergonomics
title_fullStr Improving malaysian automotive SMEs operational performance through lean practices : The moderating effects of human factor ergonomics
title_full_unstemmed Improving malaysian automotive SMEs operational performance through lean practices : The moderating effects of human factor ergonomics
title_short Improving malaysian automotive SMEs operational performance through lean practices : The moderating effects of human factor ergonomics
title_sort improving malaysian automotive smes operational performance through lean practices : the moderating effects of human factor ergonomics
topic HD Industries. Land use. Labor
HD28 Management. Industrial Management
url http://umpir.ump.edu.my/id/eprint/42550/
http://umpir.ump.edu.my/id/eprint/42550/
http://umpir.ump.edu.my/id/eprint/42550/
http://umpir.ump.edu.my/id/eprint/42550/1/Improving%20malaysian%20automotive%20SMEs%20operational%20performance%20through%20lean%20practices.pdf
http://umpir.ump.edu.my/id/eprint/42550/2/Improving%20malaysian%20automotive%20SMEs%20operational%20performance%20through%20lean%20practices_The%20moderating%20effects%20of%20human%20factor%20ergonomics_ABS.pdf