Digital supply chain transformation: The role of smart technologies on operational performance in manufacturing industry

This study aims to investigate the impact of digital supply chains and smart technology on the operational performance of the manufacturing industry. Due to the lack of knowledge and guidance in this area, the adoption of smart technology throughout the supply chain is limited, leading to poor opera...

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Main Authors: Lee, Khai Loon, Teong, Chi Xin, Alzoub, Haitham M., Alshurideh, Muhammad Turki, El Khatib, Mounir, Al-Gharaibe, Shehadeh Mofleh
Format: Article
Language:English
Published: InTech 2024
Subjects:
Online Access:http://umpir.ump.edu.my/id/eprint/41006/
http://umpir.ump.edu.my/id/eprint/41006/1/42.%202024_Digital%20supply%20chain%20transformation_The%20role%20of%20smart%20technologies%20on%20operational%20performance%20in%20Malaysia%20manufacturing%20industry.pdf
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author Lee, Khai Loon
Teong, Chi Xin
Alzoub, Haitham M.
Alshurideh, Muhammad Turki
El Khatib, Mounir
Al-Gharaibe, Shehadeh Mofleh
author_facet Lee, Khai Loon
Teong, Chi Xin
Alzoub, Haitham M.
Alshurideh, Muhammad Turki
El Khatib, Mounir
Al-Gharaibe, Shehadeh Mofleh
author_sort Lee, Khai Loon
building UMP Institutional Repository
collection Online Access
description This study aims to investigate the impact of digital supply chains and smart technology on the operational performance of the manufacturing industry. Due to the lack of knowledge and guidance in this area, the adoption of smart technology throughout the supply chain is limited, leading to poor operational performance. Therefore, the purpose of this study is to investigate how smart technology and digital supply chain transformation can improve operational performance. To test hypotheses and accomplish study goals, the Resource-Based View (RBV) theory was combined with a quantitative research strategy. The study population of companies was obtained from a manufacturing directory, and a minimum sample size of 107 companies was determined using G*Power. Additionally, 600 online surveys were sent to the manufacturing companies, resulting in a response rate of 17.83%. Data analysis was conducted using Smart-PLS 4.0 software, and eight of the 10 hypotheses were supported. The findings showed that smart technologies completely mediate the link between digital transformation and relationship performance, emphasizing the need for manufacturing organizations to focus on incorporating smart technology into their supply chain to enhance operational performance. The study concludes by presenting theoretical and practical implications, limitations, and recommendations.
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institution Universiti Malaysia Pahang
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language English
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publishDate 2024
publisher InTech
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spelling ump-410062024-04-24T06:07:37Z http://umpir.ump.edu.my/id/eprint/41006/ Digital supply chain transformation: The role of smart technologies on operational performance in manufacturing industry Lee, Khai Loon Teong, Chi Xin Alzoub, Haitham M. Alshurideh, Muhammad Turki El Khatib, Mounir Al-Gharaibe, Shehadeh Mofleh H Social Sciences (General) This study aims to investigate the impact of digital supply chains and smart technology on the operational performance of the manufacturing industry. Due to the lack of knowledge and guidance in this area, the adoption of smart technology throughout the supply chain is limited, leading to poor operational performance. Therefore, the purpose of this study is to investigate how smart technology and digital supply chain transformation can improve operational performance. To test hypotheses and accomplish study goals, the Resource-Based View (RBV) theory was combined with a quantitative research strategy. The study population of companies was obtained from a manufacturing directory, and a minimum sample size of 107 companies was determined using G*Power. Additionally, 600 online surveys were sent to the manufacturing companies, resulting in a response rate of 17.83%. Data analysis was conducted using Smart-PLS 4.0 software, and eight of the 10 hypotheses were supported. The findings showed that smart technologies completely mediate the link between digital transformation and relationship performance, emphasizing the need for manufacturing organizations to focus on incorporating smart technology into their supply chain to enhance operational performance. The study concludes by presenting theoretical and practical implications, limitations, and recommendations. InTech 2024-03-21 Article PeerReviewed pdf en cc_by_4 http://umpir.ump.edu.my/id/eprint/41006/1/42.%202024_Digital%20supply%20chain%20transformation_The%20role%20of%20smart%20technologies%20on%20operational%20performance%20in%20Malaysia%20manufacturing%20industry.pdf Lee, Khai Loon and Teong, Chi Xin and Alzoub, Haitham M. and Alshurideh, Muhammad Turki and El Khatib, Mounir and Al-Gharaibe, Shehadeh Mofleh (2024) Digital supply chain transformation: The role of smart technologies on operational performance in manufacturing industry. International Journal of Engineering Business Management, 16. pp. 1-19. ISSN 1847-9790. (Published) https://doi.org/10.1177/18479790241234 https://doi.org/10.1177/18479790241234
spellingShingle H Social Sciences (General)
Lee, Khai Loon
Teong, Chi Xin
Alzoub, Haitham M.
Alshurideh, Muhammad Turki
El Khatib, Mounir
Al-Gharaibe, Shehadeh Mofleh
Digital supply chain transformation: The role of smart technologies on operational performance in manufacturing industry
title Digital supply chain transformation: The role of smart technologies on operational performance in manufacturing industry
title_full Digital supply chain transformation: The role of smart technologies on operational performance in manufacturing industry
title_fullStr Digital supply chain transformation: The role of smart technologies on operational performance in manufacturing industry
title_full_unstemmed Digital supply chain transformation: The role of smart technologies on operational performance in manufacturing industry
title_short Digital supply chain transformation: The role of smart technologies on operational performance in manufacturing industry
title_sort digital supply chain transformation: the role of smart technologies on operational performance in manufacturing industry
topic H Social Sciences (General)
url http://umpir.ump.edu.my/id/eprint/41006/
http://umpir.ump.edu.my/id/eprint/41006/
http://umpir.ump.edu.my/id/eprint/41006/
http://umpir.ump.edu.my/id/eprint/41006/1/42.%202024_Digital%20supply%20chain%20transformation_The%20role%20of%20smart%20technologies%20on%20operational%20performance%20in%20Malaysia%20manufacturing%20industry.pdf