A systematic review of customer Sharia compliance behaviour in Islamic banks: Determinants and behavioural intention
Purpose: This study aims to investigate what past scholars have learned about Muslim consumer compliance behaviour in Islamic banks and identify what future research is needed. In addition, it also explores the relationship model between the previously studied determining factors and the customer’s...
| Main Authors: | Roni, Andespa, Yulia Hendri, Yeni, Fernando, Yudi, Dessy Kurnia, Sari |
|---|---|
| Format: | Article |
| Language: | English English |
| Published: |
Emerald Publisher
2024
|
| Subjects: | |
| Online Access: | http://umpir.ump.edu.my/id/eprint/40806/ http://umpir.ump.edu.my/id/eprint/40806/1/A%20systematic%20review%20of%20customer%20Sharia%20compliance%20behaviour%20in%20Islamic%20banks.pdf http://umpir.ump.edu.my/id/eprint/40806/2/A%20systematic%20review%20of%20customer%20Sharia%20compliance%20behaviour.pdf |
Similar Items
Sustainable development of islamic banks by creating islamic branding: Challenges, importance, and strategies of islamic branding
by: Andespa, Roni, et al.
Published: (2024)
by: Andespa, Roni, et al.
Published: (2024)
COVID-19 outbreak effects on leadership, job satisfaction and turnover intention: A mediating model of Indonesian banking sector
by: Tedi, Hidayat, et al.
Published: (2021)
by: Tedi, Hidayat, et al.
Published: (2021)
Stakeholder interests and sharia compliance assurance: a discourse on the role of sharia boards of Islamic banks
by: Sheikh Hassan, Ahmad Fahmi
Published: (2014)
by: Sheikh Hassan, Ahmad Fahmi
Published: (2014)
The role of Sharia Supervisory Board in the Sharia compliance process in Indonesia / Isni Andriana
by: Isni , Andriana
Published: (2018)
by: Isni , Andriana
Published: (2018)
Measuring sharia compliance implementation among hoteliers in Klang Valley, Malaysia using theory of planned behaviour model
by: Mohd, Adib, et al.
Published: (2021)
by: Mohd, Adib, et al.
Published: (2021)
The impact of trust, knowledge sharing, and affective commitment on SME innovation performance
by: Games, Donard, et al.
Published: (2022)
by: Games, Donard, et al.
Published: (2022)
An integrated approach towards Sharia compliance e-commerce trust
by: Ribadu, Mohammed Bashir, et al.
Published: (2019)
by: Ribadu, Mohammed Bashir, et al.
Published: (2019)
Developing a sharia compliance e-commerce trust framework
by: Ribadu, Mohammed Bashir
Published: (2019)
by: Ribadu, Mohammed Bashir
Published: (2019)
Sharia compliance implementation among hoteliers in Klang valley, Malaysia
by: Mohd, Adib, et al.
Published: (2021)
by: Mohd, Adib, et al.
Published: (2021)
E-commerce quality evaluation metrics: a sharia compliance approach
by: Ribadu, Mohammed Bashir, et al.
Published: (2017)
by: Ribadu, Mohammed Bashir, et al.
Published: (2017)
Sharia compliance service quality metrics for e-commerce: an exploratory analysis
by: Ribadu, Mohammed Bashir, et al.
Published: (2017)
by: Ribadu, Mohammed Bashir, et al.
Published: (2017)
Acceptance of sharia compliance implementation among hoteliers in the Klang Valley, Malaysia
by: Mohd, Adib
Published: (2021)
by: Mohd, Adib
Published: (2021)
Sharia compliance requirements framework for e-commerce systems: an exploratory study
by: Ribadu, Mohammed Bashir, et al.
Published: (2020)
by: Ribadu, Mohammed Bashir, et al.
Published: (2020)
Assessing minimum standard requirements and Sharia
compliance for Muslim’s cemetery at urban setting
by: Othman, Jamilah, et al.
Published: (2019)
by: Othman, Jamilah, et al.
Published: (2019)
Cyber–information security compliance and violation behaviour in organisations: A systematic review
by: Sulaiman, Noor Suhani, et al.
Published: (2022)
by: Sulaiman, Noor Suhani, et al.
Published: (2022)
Shari’a compliance by Malaysian Muslim businesses with
respect to guidelines given in Islamic marketing
by: Sayyed Ahmad, Mohd. Ismail, et al.
Published: (2014)
by: Sayyed Ahmad, Mohd. Ismail, et al.
Published: (2014)
Does sharia compliance affect Islamic Banks performance? Evidence from Islamic Banks in Indonesia / Inten Meutiaa, Mohamad Adam and Rulyanti Susi Wardhani
by: Meutiaa, Inten, et al.
Published: (2019)
by: Meutiaa, Inten, et al.
Published: (2019)
Customer Complaint Behaviour and Intentions in Mobile Telecommunication Services
by: Umar, Amina Aliyu
Published: (2011)
by: Umar, Amina Aliyu
Published: (2011)
Determinants of cross-shopping behaviour among modern and traditional food retail stores in Indonesia: An empirical analysis of Riau Province
by: Kusumawaty, Yeni
Published: (2016)
by: Kusumawaty, Yeni
Published: (2016)
Predicting safety compliance and behaviour: An extended theory of planned behaviour
by: Lim, Chun Aik, et al.
Published: (2024)
by: Lim, Chun Aik, et al.
Published: (2024)
Blockchain technology: Energy efficiency and ethical compliance
by: Fernando, Yudi, et al.
Published: (2021)
by: Fernando, Yudi, et al.
Published: (2021)
Determinants of tax compliance behaviour among individual taxpayers in Malaysia
by: Lim, Yi Hang, et al.
Published: (2024)
by: Lim, Yi Hang, et al.
Published: (2024)
Import tax compliance: a study of customs agents in Malaysia utilising the theory of planned behaviour
by: Mohamed, Mirza Bin
Published: (2016)
by: Mohamed, Mirza Bin
Published: (2016)
Personal income tax in Malaysia: compliance cost and compliance behaviour of taxpayers
by: Koi, Chia Yee
Published: (2022)
by: Koi, Chia Yee
Published: (2022)
Factors that influence customer satisfaction and behavioural intentions in airline industry
by: Cassandra, Ann Nonis, et al.
Published: (2014)
by: Cassandra, Ann Nonis, et al.
Published: (2014)
Sharia banking dynamics and the macroeconomic responses: evidence from Indonesia
by: Mansur, Alfan
Published: (2019)
by: Mansur, Alfan
Published: (2019)
Taxpayers compliance behaviour: economic factors approach
by: Mohd Rizal Palil,, et al.
Published: (2013)
by: Mohd Rizal Palil,, et al.
Published: (2013)
Investigation of the expected loss of sharia credit instruments in global Islamic
banks
by: Shahari, Farihana, et al.
Published: (2015)
by: Shahari, Farihana, et al.
Published: (2015)
The Impact of Sharia Supervision and Corporate Governance on Earnings Management in Islamic Banks
by: Nahomy, Aisha
Published: (2017)
by: Nahomy, Aisha
Published: (2017)
Work Ethics, Work Satisfaction and Organizational Commitment at the Sharia Bank, Indonesia
by: Fariastuti, Djafar, et al.
Published: (2013)
by: Fariastuti, Djafar, et al.
Published: (2013)
Spiritual leadership and unethical pro-organisational behaviour in Pakistan’s hospitality industry
by: Aziz, Aisha, et al.
Published: (2025)
by: Aziz, Aisha, et al.
Published: (2025)
Governance quality and tax compliance behaviour in East Malaysia
by: Mohd Allif Anwar Abu Bakar,, et al.
Published: (2021)
by: Mohd Allif Anwar Abu Bakar,, et al.
Published: (2021)
Indonesia Shari'ah Compliance Stock Return Behaviour
by: Helma, Malini, et al.
Published: (2015)
by: Helma, Malini, et al.
Published: (2015)
The factors associated with Zakat compliance behaviour among employees
by: Sheikh Mokhtar, Siti Salwa, et al.
Published: (2018)
by: Sheikh Mokhtar, Siti Salwa, et al.
Published: (2018)
Service quality and customer behavioural intention: a study on Malaysian telecommunication industry
by: Haque, A. K. M. Ahasanul, et al.
Published: (2010)
by: Haque, A. K. M. Ahasanul, et al.
Published: (2010)
Exploring customer motivation and behavioural intention: a case study of Malaysian Chinese university students and their behavioural intentions on using XiaoHongShu (RED)
by: Bong, Dena Kah Huan
Published: (2024)
by: Bong, Dena Kah Huan
Published: (2024)
Influence of perception of tax fairness, social media, religiosity and customs law on import duty non compliance behaviour in Malaysia
by: Yusoff, Yusri Hazrol
Published: (2019)
by: Yusoff, Yusri Hazrol
Published: (2019)
The permanent and changing side of sharia
by: Bakour Mohamad, Bachar
Published: (2016)
by: Bakour Mohamad, Bachar
Published: (2016)
Service quality, shariah compliance and customer satisfaction of Islamic Banking Services in Malaysia
by: Ahmed, Selim, et al.
Published: (2017)
by: Ahmed, Selim, et al.
Published: (2017)
Tax Compliance Behaviour of Individuals under Self Assessment System
by: Sia, Gioak Faa
Published: (2008)
by: Sia, Gioak Faa
Published: (2008)
Similar Items
-
Sustainable development of islamic banks by creating islamic branding: Challenges, importance, and strategies of islamic branding
by: Andespa, Roni, et al.
Published: (2024) -
COVID-19 outbreak effects on leadership, job satisfaction and turnover intention: A mediating model of Indonesian banking sector
by: Tedi, Hidayat, et al.
Published: (2021) -
Stakeholder interests and sharia compliance assurance: a discourse on the role of sharia boards of Islamic banks
by: Sheikh Hassan, Ahmad Fahmi
Published: (2014) -
The role of Sharia Supervisory Board in the Sharia compliance process in Indonesia / Isni Andriana
by: Isni , Andriana
Published: (2018) -
Measuring sharia compliance implementation among hoteliers in Klang Valley, Malaysia using theory of planned behaviour model
by: Mohd, Adib, et al.
Published: (2021)