A survey on electronic dialogue, risk assessment, customer access, and customers relationship lifetime

A survey on electronic dialogue, risk assessment, customer access, and customers relationship lifetime

The customer lifetime relationship has challenged the firms to engage with loyal customers. Typically the relationship has no longer electronic compared to the conventional ones. This study aimed to determine the effect of electronic dialogue and risk assessment on customer access and relationship l...

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Bibliographic Details
Main Authors: Lestari, Puji Tri, Fernando, Yudi, Ikhsan, Ridho Bramulya, Wahyuni-Td, Ika Sari, Prasarry, Yudhita Valen, Mergeresa, Fineke
Format: Conference or Workshop Item
Language:English
English
Published: Institute of Electrical and Electronics Engineers Inc. 2022
Subjects:
HD28 Management. Industrial Management
T Technology (General)
Online Access:http://umpir.ump.edu.my/id/eprint/39404/
http://umpir.ump.edu.my/id/eprint/39404/1/A%20survey%20on%20electronic%20dialogue%2C%20risk%20assessment%2C%20customer%20access.pdf
http://umpir.ump.edu.my/id/eprint/39404/2/A%20survey%20on%20electronic%20dialogue%2C%20risk%20assessment%2C%20customer%20access%2C%20and%20customers%20relationship%20lifetime_ABS.pdf

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