Where is my parcel? A review of crowd logistics revolution in Malaysia

This research aims to explore the crowd logistics concept and discover crowd logistics evolution in the Malaysia logistics industry. Employs a systematic literature review approach by using PICo or mnemonic, which signifies ‘P’ (Population or Problem), ‘I’ (Intervention or Exposure) and ‘Co’ (Contex...

Full description

Bibliographic Details
Main Authors: Nor Rokiah Hanum, Md Haron, Lee, Khai Loon, Nawanir, Gusman
Format: Article
Language:English
English
Published: Akademia Baru 2023
Subjects:
Online Access:http://umpir.ump.edu.my/id/eprint/38691/
http://umpir.ump.edu.my/id/eprint/38691/1/WHERE%20IS%20MY%20PARCEL_%20A%20REVIEW%20OF%20CROWD%20LOGISTICS%20REVOLUTION%20IN%20MALAYSIA.pdf
http://umpir.ump.edu.my/id/eprint/38691/7/Where%20is%20my%20parcel-A%20review%20of%20crowd%20logistics%20revolution%20in%20Malaysia.pdf
_version_ 1848825572950540288
author Nor Rokiah Hanum, Md Haron
Lee, Khai Loon
Nawanir, Gusman
author_facet Nor Rokiah Hanum, Md Haron
Lee, Khai Loon
Nawanir, Gusman
author_sort Nor Rokiah Hanum, Md Haron
building UMP Institutional Repository
collection Online Access
description This research aims to explore the crowd logistics concept and discover crowd logistics evolution in the Malaysia logistics industry. Employs a systematic literature review approach by using PICo or mnemonic, which signifies ‘P’ (Population or Problem), ‘I’ (Intervention or Exposure) and ‘Co’ (Context). This paper evaluates the evolution of crowd logistics in Malaysia starting with conventional logistics, the introduction of raid hailing, last-mile delivery, crowd logistic and the future of crowd intelligence. The history of crowd logistics expansion has become prominent with the integration of technology and existing infrastructure which allows greater flexibility, customization and efficiency in logistics and transportation delivery. Addressing the crowd logistics revolution has shaped the development of future crowd logistics to be available in the supply chain and maximize the value creation in the Malaysia logistics industry.
first_indexed 2025-11-15T03:31:04Z
format Article
id ump-38691
institution Universiti Malaysia Pahang
institution_category Local University
language English
English
last_indexed 2025-11-15T03:31:04Z
publishDate 2023
publisher Akademia Baru
recordtype eprints
repository_type Digital Repository
spelling ump-386912023-11-06T03:05:23Z http://umpir.ump.edu.my/id/eprint/38691/ Where is my parcel? A review of crowd logistics revolution in Malaysia Nor Rokiah Hanum, Md Haron Lee, Khai Loon Nawanir, Gusman HD28 Management. Industrial Management HD61 Risk Management This research aims to explore the crowd logistics concept and discover crowd logistics evolution in the Malaysia logistics industry. Employs a systematic literature review approach by using PICo or mnemonic, which signifies ‘P’ (Population or Problem), ‘I’ (Intervention or Exposure) and ‘Co’ (Context). This paper evaluates the evolution of crowd logistics in Malaysia starting with conventional logistics, the introduction of raid hailing, last-mile delivery, crowd logistic and the future of crowd intelligence. The history of crowd logistics expansion has become prominent with the integration of technology and existing infrastructure which allows greater flexibility, customization and efficiency in logistics and transportation delivery. Addressing the crowd logistics revolution has shaped the development of future crowd logistics to be available in the supply chain and maximize the value creation in the Malaysia logistics industry. Akademia Baru 2023-11-02 Article PeerReviewed pdf en cc_by_nc_4 http://umpir.ump.edu.my/id/eprint/38691/1/WHERE%20IS%20MY%20PARCEL_%20A%20REVIEW%20OF%20CROWD%20LOGISTICS%20REVOLUTION%20IN%20MALAYSIA.pdf pdf en http://umpir.ump.edu.my/id/eprint/38691/7/Where%20is%20my%20parcel-A%20review%20of%20crowd%20logistics%20revolution%20in%20Malaysia.pdf Nor Rokiah Hanum, Md Haron and Lee, Khai Loon and Nawanir, Gusman (2023) Where is my parcel? A review of crowd logistics revolution in Malaysia. Journal of Advanced Research in Business and Management Studies, 32 (1). pp. 34-48. ISSN 2462-1935. (Published) https://akademiabaru.com/submit/index.php/arbms/article/view/5116 https://akademiabaru.com/submit/index.php/arbms/article/view/5116
spellingShingle HD28 Management. Industrial Management
HD61 Risk Management
Nor Rokiah Hanum, Md Haron
Lee, Khai Loon
Nawanir, Gusman
Where is my parcel? A review of crowd logistics revolution in Malaysia
title Where is my parcel? A review of crowd logistics revolution in Malaysia
title_full Where is my parcel? A review of crowd logistics revolution in Malaysia
title_fullStr Where is my parcel? A review of crowd logistics revolution in Malaysia
title_full_unstemmed Where is my parcel? A review of crowd logistics revolution in Malaysia
title_short Where is my parcel? A review of crowd logistics revolution in Malaysia
title_sort where is my parcel? a review of crowd logistics revolution in malaysia
topic HD28 Management. Industrial Management
HD61 Risk Management
url http://umpir.ump.edu.my/id/eprint/38691/
http://umpir.ump.edu.my/id/eprint/38691/
http://umpir.ump.edu.my/id/eprint/38691/
http://umpir.ump.edu.my/id/eprint/38691/1/WHERE%20IS%20MY%20PARCEL_%20A%20REVIEW%20OF%20CROWD%20LOGISTICS%20REVOLUTION%20IN%20MALAYSIA.pdf
http://umpir.ump.edu.my/id/eprint/38691/7/Where%20is%20my%20parcel-A%20review%20of%20crowd%20logistics%20revolution%20in%20Malaysia.pdf