Vader lexicon and support vector machine algorithm to detect customer sentiment orientation

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Vader lexicon and support vector machine algorithm to detect customer sentiment orientation

Background: The concept of customer orientation, which is based on a set of fundamental beliefs that prioritize the interests of the customer, requires companies to detect these interests in order to maintain a high level of quality in their products or services. Furthermore, there are several indic...

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Bibliographic Details
Main Authors:	Vivine Nurcahyawati, ., Zuriani, Mustaffa
Format:	Article
Language:	English
Published:	Universitas Airlangga 2023
Subjects:	HF Commerce QA75 Electronic computers. Computer science TA Engineering (General). Civil engineering (General)
Online Access:	http://umpir.ump.edu.my/id/eprint/37968/ http://umpir.ump.edu.my/id/eprint/37968/1/Vader%20Lexicon%20and%20Support%20Vector%20Machine%20Algorithm.pdf

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