Automatic Vehicle Location (AVL): Evaluation on the Punctuality Index of City Public Bus Service

This study evaluates on-time bus service in ‘City A’, Malaysia using the punctuality index. Besides, the bus service reliability performance will also identify bus service punctuality characteristics for various operation conditions and routes in ‘City A’. City ‘A’ has been selected as this city lac...

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Main Authors: Haziman, Zakaria, Diyana, Kamarudin, Faiz, Azizul, Mohammad Fitri, Idrus, Nor Rokiah Hanum, Md Haron, Norhana Mohd, Aripin
Format: Book Chapter
Language:English
Published: Springer 2023
Subjects:
Online Access:http://umpir.ump.edu.my/id/eprint/37770/
http://umpir.ump.edu.my/id/eprint/37770/1/7c23b071-7037-4f0c-95ec-8839050b238a%20copy.pdf
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author Haziman, Zakaria
Diyana, Kamarudin,
Faiz, Azizul
Mohammad Fitri, Idrus
Nor Rokiah Hanum, Md Haron
Norhana Mohd, Aripin
author_facet Haziman, Zakaria
Diyana, Kamarudin,
Faiz, Azizul
Mohammad Fitri, Idrus
Nor Rokiah Hanum, Md Haron
Norhana Mohd, Aripin
author_sort Haziman, Zakaria
building UMP Institutional Repository
collection Online Access
description This study evaluates on-time bus service in ‘City A’, Malaysia using the punctuality index. Besides, the bus service reliability performance will also identify bus service punctuality characteristics for various operation conditions and routes in ‘City A’. City ‘A’ has been selected as this city lacks commuter and rail services, unlike Kuala Lumpur and the Klang Valley; thus, City A’s public bus service is in high demand. This article collected bus data using automatic vehicle location (AVL). Buses use SIM cards and mobile data networks to transmit location and time. GPS and fleet tracking system measure bus time and speed (FTS). Sampled bus system data was analysed to calculate punctuality indices for all routes. Different operating conditions affected bus punctuality. The punctuality index measures a stage bus’s service quality. Finally, the result of the study can be used to evaluate and improve public bus service.
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institution Universiti Malaysia Pahang
institution_category Local University
language English
last_indexed 2025-11-15T03:27:22Z
publishDate 2023
publisher Springer
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spelling ump-377702023-06-06T02:35:12Z http://umpir.ump.edu.my/id/eprint/37770/ Automatic Vehicle Location (AVL): Evaluation on the Punctuality Index of City Public Bus Service Haziman, Zakaria Diyana, Kamarudin, Faiz, Azizul Mohammad Fitri, Idrus Nor Rokiah Hanum, Md Haron Norhana Mohd, Aripin HD28 Management. Industrial Management This study evaluates on-time bus service in ‘City A’, Malaysia using the punctuality index. Besides, the bus service reliability performance will also identify bus service punctuality characteristics for various operation conditions and routes in ‘City A’. City ‘A’ has been selected as this city lacks commuter and rail services, unlike Kuala Lumpur and the Klang Valley; thus, City A’s public bus service is in high demand. This article collected bus data using automatic vehicle location (AVL). Buses use SIM cards and mobile data networks to transmit location and time. GPS and fleet tracking system measure bus time and speed (FTS). Sampled bus system data was analysed to calculate punctuality indices for all routes. Different operating conditions affected bus punctuality. The punctuality index measures a stage bus’s service quality. Finally, the result of the study can be used to evaluate and improve public bus service. Springer 2023 Book Chapter PeerReviewed pdf en http://umpir.ump.edu.my/id/eprint/37770/1/7c23b071-7037-4f0c-95ec-8839050b238a%20copy.pdf Haziman, Zakaria and Diyana, Kamarudin, and Faiz, Azizul and Mohammad Fitri, Idrus and Nor Rokiah Hanum, Md Haron and Norhana Mohd, Aripin (2023) Automatic Vehicle Location (AVL): Evaluation on the Punctuality Index of City Public Bus Service. In: Intelligent Manufacturing and Mechatronics. Lecture Notes in Electrical Engineering, 988 . Springer, Singapore, pp. 75-86. ISBN 978-981-19-8702-1 https://link.springer.com/book/10.1007/978-981-19-8703-8 https://doi.org/10.1007/978-981-19-8703-8_7
spellingShingle HD28 Management. Industrial Management
Haziman, Zakaria
Diyana, Kamarudin,
Faiz, Azizul
Mohammad Fitri, Idrus
Nor Rokiah Hanum, Md Haron
Norhana Mohd, Aripin
Automatic Vehicle Location (AVL): Evaluation on the Punctuality Index of City Public Bus Service
title Automatic Vehicle Location (AVL): Evaluation on the Punctuality Index of City Public Bus Service
title_full Automatic Vehicle Location (AVL): Evaluation on the Punctuality Index of City Public Bus Service
title_fullStr Automatic Vehicle Location (AVL): Evaluation on the Punctuality Index of City Public Bus Service
title_full_unstemmed Automatic Vehicle Location (AVL): Evaluation on the Punctuality Index of City Public Bus Service
title_short Automatic Vehicle Location (AVL): Evaluation on the Punctuality Index of City Public Bus Service
title_sort automatic vehicle location (avl): evaluation on the punctuality index of city public bus service
topic HD28 Management. Industrial Management
url http://umpir.ump.edu.my/id/eprint/37770/
http://umpir.ump.edu.my/id/eprint/37770/
http://umpir.ump.edu.my/id/eprint/37770/
http://umpir.ump.edu.my/id/eprint/37770/1/7c23b071-7037-4f0c-95ec-8839050b238a%20copy.pdf