Lean management implementation in Malaysian public sectors: Critical success factors and performance implications
This study aims to investigate the effects of lean management implementation on public sector performance along with the critical success factors of its implementation. The cross-sectional quantitative survey collected 131 responses from public organisations in Malaysia selected through a stratified...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Sciendo
2023
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| Online Access: | http://umpir.ump.edu.my/id/eprint/37689/ http://umpir.ump.edu.my/id/eprint/37689/1/Lean%20management%20implementation%20in%20Malaysian%20public%20sectors.pdf |
| _version_ | 1848825320328658944 |
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| author | Zarifa Amira, Zulkeflee Gusman, Nawanir Airin, Abdul Ghani |
| author_facet | Zarifa Amira, Zulkeflee Gusman, Nawanir Airin, Abdul Ghani |
| author_sort | Zarifa Amira, Zulkeflee |
| building | UMP Institutional Repository |
| collection | Online Access |
| description | This study aims to investigate the effects of lean management implementation on public sector performance along with the critical success factors of its implementation. The cross-sectional quantitative survey collected 131 responses from public organisations in Malaysia selected through a stratified random sampling procedure. Data were analysed using the structural equation modelling (SEM) approach with SmartPLS 4 professional. Lean resources, lean culture, and lean knowledge management are critical success factors for implementing lean management in the Malaysian public sector. Subsequently, the holistic implementation of lean management will enhance their performance. This study provides a practical viewpoint for practitioners to understand and validate the potential benefits lean management can sustain if implemented with the critical success factors. As a result, practitioners and policymakers could use the insight from this study to tailor strategies for leveraging public sectors' performance in Malaysia. |
| first_indexed | 2025-11-15T03:27:03Z |
| format | Article |
| id | ump-37689 |
| institution | Universiti Malaysia Pahang |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T03:27:03Z |
| publishDate | 2023 |
| publisher | Sciendo |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | ump-376892023-05-25T06:12:09Z http://umpir.ump.edu.my/id/eprint/37689/ Lean management implementation in Malaysian public sectors: Critical success factors and performance implications Zarifa Amira, Zulkeflee Gusman, Nawanir Airin, Abdul Ghani HD Industries. Land use. Labor This study aims to investigate the effects of lean management implementation on public sector performance along with the critical success factors of its implementation. The cross-sectional quantitative survey collected 131 responses from public organisations in Malaysia selected through a stratified random sampling procedure. Data were analysed using the structural equation modelling (SEM) approach with SmartPLS 4 professional. Lean resources, lean culture, and lean knowledge management are critical success factors for implementing lean management in the Malaysian public sector. Subsequently, the holistic implementation of lean management will enhance their performance. This study provides a practical viewpoint for practitioners to understand and validate the potential benefits lean management can sustain if implemented with the critical success factors. As a result, practitioners and policymakers could use the insight from this study to tailor strategies for leveraging public sectors' performance in Malaysia. Sciendo 2023-05-03 Article PeerReviewed pdf en cc_by_4 http://umpir.ump.edu.my/id/eprint/37689/1/Lean%20management%20implementation%20in%20Malaysian%20public%20sectors.pdf Zarifa Amira, Zulkeflee and Gusman, Nawanir and Airin, Abdul Ghani (2023) Lean management implementation in Malaysian public sectors: Critical success factors and performance implications. Management Systems in Production Engineering, 31 (2). 197 -207. ISSN 2450-5781. (Published) https://doi.org/10.2478/mspe-2023-0021 https://doi.org/10.2478/mspe-2023-0021 |
| spellingShingle | HD Industries. Land use. Labor Zarifa Amira, Zulkeflee Gusman, Nawanir Airin, Abdul Ghani Lean management implementation in Malaysian public sectors: Critical success factors and performance implications |
| title | Lean management implementation in Malaysian public sectors: Critical success factors and performance implications |
| title_full | Lean management implementation in Malaysian public sectors: Critical success factors and performance implications |
| title_fullStr | Lean management implementation in Malaysian public sectors: Critical success factors and performance implications |
| title_full_unstemmed | Lean management implementation in Malaysian public sectors: Critical success factors and performance implications |
| title_short | Lean management implementation in Malaysian public sectors: Critical success factors and performance implications |
| title_sort | lean management implementation in malaysian public sectors: critical success factors and performance implications |
| topic | HD Industries. Land use. Labor |
| url | http://umpir.ump.edu.my/id/eprint/37689/ http://umpir.ump.edu.my/id/eprint/37689/ http://umpir.ump.edu.my/id/eprint/37689/ http://umpir.ump.edu.my/id/eprint/37689/1/Lean%20management%20implementation%20in%20Malaysian%20public%20sectors.pdf |